Sophos It

Posted on  by admin

Note: Under a new university-wide contract, Sophos Intercept X Advanced with EDR and Sophos Home are replacing McAfee Endpoint Security at UMass Amherst. More information will follow. For questions, contact the IT professional in your department as applicable, or IT User Services. These instructions are only for personally-owned computers only. Sophos Keeping You Compliant Sophos is a global professional services company which provides best in class solutions in the area of Drug Safety and Pharmacovigilance.

On This Page:

Note: Under a new university-wide contract, Sophos Intercept X Advanced with EDR and Sophos Home are replacing McAfee Endpoint Security at UMass Amherst. More information will follow.
For questions, contact the IT professional in your department as applicable, or IT User Services.

These instructions are only for personally-owned computers only. Do not follow these instructions for university-owned computers, or computers that are managed by IT.

Note:

For technical support with Sophos Home, please contact Sophos Support via sophos.com/support or 1-888-SOPHOS-9 (1-888-767-4679).
For other issues, please contact IT User Services.

Register your free Sophos Home account

Important:

Sophos It Services China

Use your email address ending in only 'umass.edu' (e.g. '[email protected],' rather than '[email protected]'). The registration system currently does not work with other email address formats.

  1. Navigate to home.sophos.com/edu/umass in your web browser.
  2. In the UMass Email field, enter your UMass email address ending in only 'umass.edu' (e.g. '[email protected],' rather than '[email protected]'), then click the Get Sophos Home button.
  3. Check your UMass email. You should recieve a message from Sophos, with the subject 'Your free academic edition of Sophos Home.' Open the message and click Create Account button.
  4. Fill out the registration form, using your name and UMass email address. Be sure to use the same email address you used in step 2 (e.g. '[email protected],' rather than '[email protected]').
    You will need to create a unique password (not your NetID password) to use for this Sophos account. Please follow our safe password tips. Once you have filled out the form, click Create Account.
  5. Check your UMass email for the account confirmation message, with the subject 'Sophos Home Confirmation Email.' Click the Confirm Email button. Sign in with your UMass email and the password that you created in step 4.

Install Sophos Home on Mac OS

Before you start

  1. Make sure your computer is connected to the internet
  2. Make sure you do not have McAfee endpoint protection installed.
    To remove McAfee endpoint protection, follow these instructions.
  1. Once you have registered for your free Sophos Home account using the steps above, navigate to home.sophos.com and Sign In via the link in the upper right. Once you are signed in, navigate to cloud.sophos.com/manage/home/dashboard.
  2. Under Protect this Mac, click the Download button.
  3. Once it has finished downloading, double click the downloaded file to extract the installer.
  4. Double click the Sophos Installer. You may be asked to enter your computer's administrator username and password.
  5. Once the installation is complete, you may be asked to click a button to open Security & Privacy to enable Sophos to run on your computer. Click the Open Security & Privacy button, and then click OK when prompted to allow Sophos to control System Preferences. Enter your computer's administrator username and password if prompted.

Install Sophos Home on Windows

Before you start

  1. Make sure your computer is connected to the internet
  2. Make sure you do not have McAfee endpoint protection installed.
    To remove McAfee endpoint protection, follow these instructions.
  1. Once you have registered for your free Sophos Home account using the steps above, navigate to home.sophos.com and Sign In via the link in the upper right. Once you are signed in, navigate to cloud.sophos.com/manage/home/dashboard.
  2. Under Protect this PC, click the Download button.
  3. Once the file has finished downloading, double click the downloaded file to extract and start the installer.
  4. Once the installer has started, click Install to begin the installation. Click Yes on the User Account Control dialog. You may be prompted for your computer's admin username and password.
  5. Once the installation is complete, click Finish.

Install Sophos Home on Linux

  1. Download Sophos Anti-Virus for linux from sophos.com/products/free-tools/sophos-antivirus-for-linux
  2. Follow the instructions in the Sophos Anti-Virus for Linux startup guide for standalone computers.
    The current version of the guide is also available at sophos.com/support/documentation/sophos-anti-virus-for-linux

The branch office of one

Prior to the pandemic, there was already a shift in networking underway, with an increasing percentage of the workforce beginning to work from home – at least part-time. This trend has dramatically accelerated over the last year, with the vast majority of organizations either mandating their employees work from home, or strongly encouraging it.

Sophos

This has transformed many organizations almost overnight into a highly-distributed model with hundreds, if not thousands, of one-person branch offices. The “branch office of one” has become the new normal for many organizations.

This massive shift has created a similarly massive challenge for many IT organizations, who have been scrambling to implement VPN access for their remote workers. As just one example, utilization of our Sophos Connect VPN client with XG Firewall has shot up over 10x to more than 1.4 Million active clients in recent months.

And while VPN technology has been a savior and has served us well, it was never really designed for this new world. VPN can be difficult to deploy and enroll new staff, it can be challenging for end-users to use and creates unnecessary friction, and it does not provide the kind of granular security that most organizations require.

Gartner’s recent report, Solving the Challenges of Modern Remote Access, also highlights the challenges with VPN: licensing, efficiency, relevancy, and suitability for the task.

Protecting your data

If it wasn’t enough that IT organizations are grappling with this massive shift in remote working, the whole industry has come under siege by bad actors and hackers attempting to take advantage of the current situation with increasing attacks on corporate systems and data. The latest Sophos 2021 Threat Report provides an excellent look at how cybercriminals have upped their game.

Services

With a massive collection of branch offices of one and an ever-increasing need for tighter security that is transparent and frictionless, what are the options?

Sophos it company

We’re actively working to get Sophos ZTNA, or zero trust network access, into your hands as fast as possible. To help overcome some of the challenges you’re facing with remote workers, it provides a simpler, better, more secure solution to connect your users to important applications and data.

Zero trust network access

ZTNA is founded on the principle of zero trust and is all about verifying the user. It typically leverages multi-factor authentication to prevent stolen credentials from being a source of compromise, then validates the health and compliance of the device to ensure it’s enrolled, up to date, and properly protected. ZTNA then uses that information to make policy-based decisions to determine access and privilege to important networked applications.

Benefits of ZTNA compared to remote access VPN

Sophos itfztchxf

While remote access VPN continues to serve us well, ZTNA offers a number of added benefits that make it a much more compelling solution:

  • More granular control: ZTNA allows more granular control over who can access certain applications and data, minimizing lateral movement and removing implied trust. VPN is all-or-nothing: once on the network, VPN generally offers access to everything.
  • Better security: ZTNA includes device and health status in access policies to further enhance security. VPN does not consider device status, which can put application data at risk to a compromised or non-compliant device.
  • Easier to enroll staff: ZTNA is much easier to roll out and is better when it comes to enrolling new employees. VPN involves more challenging and difficult setup and deployment.
  • Transparent to users: ZTNA offers “just works” transparency to users with frictionless connection management. VPN can be difficult and prone to initiating support calls.
Sophos

Sophos It Hero

Overall, ZTNA offers a welcome solution to connecting the branch office of one.

Sophos ZTNA

Sophos Vpn Client

Sophos ZTNA is a brand new cloud-delivered, cloud-managed product to easily and transparently secure your important business applications with granular controls.

Sophos ZNTA consists of three components:

  • Sophos Central provides the ultimate cloud management and reporting solution for all your Sophos products, including Sophos ZTNA. Sophos ZTNA is fully cloud-enabled, with Sophos Central providing easy deployment, granular policy management, and insightful reporting from the cloud.
  • Sophos ZTNA Gateway will be available as a virtual appliance for a variety of platforms to secure networked applications on-premise or in the public cloud. AWS and VMware ESXi support will be available initially, closely followed by support for Azure, Hyper-V, Nutanix, and others.
  • Sophos ZTNA Client provides transparent and frictionless connectivity to controlled applications for end users based on identity and device health. It is super easy to deploy from Sophos Central, with an option to deploy alongside Intercept X with just one click or instead work standalone with any desktop AV client. It will initially support MacOS and Windows, and later Linux and mobile device platforms as well.

Coming soon

The early access program (EAP) for the initial version of our ZTNA solution will kick off in the next couple of weeks, so stay tuned for additional news. I hope you will all join us in test-driving Sophos ZTNA to make it the best product it can be for launch!