Sky Go Mobile App

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TalkTalk has unleashed TV2Go, a service that lets owners of iOS and Android devices watch live and catch-up content over WiFi.

Sky Go - our award-winning mobile video service lets you watch the shows you love from Sky whenever and wherever you want - at no extra cost for all Sky TV customers. Sky Go Extra lets Sky TV. My Sky app Managing your Sky account and getting help and support is quick and easy with the My Sky app. You can also join Sky VIP, the loyalty programme rewarding you for being a Sky customer. Download the My Sky app today.

Up to two devices can stream content on the go and the service allows you to start watching on a mobile device and continue watching later on your TalkTalk TV box or vice versa, in a similar manner to how the Wii U lets you take catch-up content with you into another room.

The OpenSky® mobile app lets you manage your OpenSky credit card account from the convenience of your mobile device or tablet — so you can keep on top of payments, and much more. Sky Go & Apps Using your mobile and tablet on the go. Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting.

There’s no full list of supported channels, but TalkTalk says a wide range of content from its TV Boosts can be accessed via TV2Go, including Kids channels and TVBox content. Channels from Sky Boosts aren’t available, but TalkTalk says it plans to add more channels in the future.

There is also no sign of any Blinkbox content either – when TalkTalk acquired the streaming service from Tesco earlier this year, the ISP mentioned that it planned to launch or integrate Blinkbox content into a mobile service.

Spokespeople have been unable to confirm when or even if Blinkbox access will be baked in to TV2Go in the future.

Olivia Streatfield, commercial director for consumer products at TalkTalk, said: “There’s no denying that our plans for TalkTalk TV are set to ramp up this year. The TV2Go app demonstrates our commitment to continually improve our service and give TalkTalk homes even more for their money.

“We’ve all been there when you want to watch your favourite show and someone is hogging the TV or you’re waiting for a delayed flight and need to entertain the kids, now if you’re ever in those moments you can catch the next episode of the latest series or stream a whole movie with TV2Go.

TV2Go also includes a ‘play all episodes’ feature that lets you stream an entire season of shows like 30 Rock, Suits and Heroes if you’ve got the £5/month TVBox Boost bolted on to your TalkTalk TV package. There’s even a Watchloist tool that lets you build up a list of shows to burn through on those lazy Sunday afternoons.

You can download the TV2Go app from the iTunes App Store and Google Play now.

The iOS app is optimised for the iPhone 5 and requires iOS 7.0 or higher to run. Just a handful of Android devices are supported right now, but TalkTalk promises to expand support soon.


Which Android devices can download TalkTalk TV2Go?

  • Samsung S3
  • Samsung S3 mini
  • Samsung S4
  • Samsung S4 mini
  • Samsung S5
  • Motorola Moto G
  • Motorola Moto G2
  • LG Nexus 5
  • Asus Nexus 7
  • Samsung Nexus 10
  • Samsung Tab 3 7-inch

Having issues with your Sky Go television app? You’re not the only one! Many Sky Go users are reporting the problem that their app is not working properly. Some users see an error tells them what happened, but for many their program just stop working.

This is very frustrating! You can’t watch your programs because of these issues. But don’t worry. It can be fixed…

Fixes to try

The following are a few methods that have helped many Sky Go users. You may not have to try them all; just work your way down the list until you find the one that works for you.

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Method 1: Close the Cisco VideoGuard Monitor process

Your Sky Go app may stop working because there’re issues with the Cisco VideoGuard Monitor process running in the background. You should try closing the process and see if this helps you fix your issue.

a) If you are on Windows:

  1. Press the Ctrl, Shift and Esc keys on your keyboard at the same time to open Task Manager.
  2. Right click the CiscoVideoGuardMonitor process and click End task/End Process.

b)If you’re using a Mac computer:

  1. On your desktop, click Go, then click Utilities.
  2. Double click Activity Monitor.
  3. Click CiscoVideoGuardMonitor, then click the quit button.

Now check to see if your Sky Go app is working properly. Hopefully it is. But if not, you may need to try other fixes listed below.

Sky Go App Download Free

Method 2: Temporarily disable your firewall

It is also possible that your Sky Go issue results from your firewall itself. To see if that’s the problem for you, temporarily disable your firewall and check if the problem persists. (Consult the documentation of your security software for instructions on disabling it.)

If this resolves your problem, contact the vendor of your security software and ask them for advice, or install a different security solution.

Sky Go Mobile App Download

*IMPORTANT: Be extra careful about what sites you visit, what emails you open and what files you download when your antivirus or firewall is disabled.

Method 3: Completely reinstall your Sky Go app

When the fixes about can’t help you fix your Sky Go issue, you should reinstall this app to see if this works for you. To reinstall the app, you should uninstall the program and delete the remaining folders as well. Here’s how you can do it.

a) If you’re using Windows

Sky Go App Mobile Tv

  1. Press the Windows logo key and R on your keyboard at the same time. Then type “control” and press Enter to open Control Panel.
  2. Under View by, click Large icons.
  3. Click Programs and Features.
  4. Right click Cisco VideoGuard Player and click Uninstall. Then follow the on-screen instructions to uninstall this program.
  5. Right click Sky Go and click Uninstall. Then follow the on-screen instructions to uninstall this program.
  6. Press the Windows logo key and R on your keyboard at the same time. Then type “appdata” and press Enter to open the AppData folder.
  7. Go to Local > Cisco and delete the VideoGuard folder.
  8. Go back to the AppData folder. Then go to LocalLow > Cisco and delete the VideoGuard folder.
  9. Go back to the AppData folder. Then go to Roaming and delete the Sky and Sky Go folders.
  10. Download the Sky Go app from the official Sky website. Then open the downloaded file and follow the on-screen instructions to install the app.

b) If you’re on Mac

  1. On your desktop, click Go and click Applications.
  2. Remove the Sky Go app.

  3. Go back to your desktop, then click Go and click Go to Folder.
  4. Type “~/library” and click Go.
  5. Go to Cisco, then remove the VideoGuardPlayer folder.
  6. Download the Sky Go app from the official Sky website. Then open the downloaded file and follow the on-screen instructions to install the app.

Hopefully, one of these fixes works for you! If you have any questions, leave us a comment below.

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