Having issues with your Sky Go television app? You’re not the only one! Many Sky Go users are reporting the problem that their app is not working properly. Some users see an error tells them what happened, but for many their program just stop working.
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This is very frustrating! You can’t watch your programs because of these issues. But don’t worry. It can be fixed…
The Sky Go app also doesn't work on rooted Android phones. Not only that, but Sky Go have a list of approved Android phones (i.e. Samsung, LG, HTC, Sony) and refuses to support lesser known phone models not usually sold in UK retailers (such as the recent OnePlus One). Then go to Roaming and delete the Sky and Sky Go folders. Download the Sky Go app from the official Sky website. Then open the downloaded file and follow the on-screen instructions to install the app. B) If you’re on Mac. On your desktop, click Go and click Applications. Remove the Sky Go app. Go back to your desktop, then click Go and click.
Fixes to try
The following are a few methods that have helped many Sky Go users. You may not have to try them all; just work your way down the list until you find the one that works for you.
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Method 1: Close the Cisco VideoGuard Monitor process
Your Sky Go app may stop working because there’re issues with the Cisco VideoGuard Monitor process running in the background. You should try closing the process and see if this helps you fix your issue.
a) If you are on Windows:
- Press the Ctrl, Shift and Esc keys on your keyboard at the same time to open Task Manager.
- Right click the CiscoVideoGuardMonitor process and click End task/End Process.
b)If you’re using a Mac computer:
- On your desktop, click Go, then click Utilities.
- Double click Activity Monitor.
- Click CiscoVideoGuardMonitor, then click the quit button.
Now check to see if your Sky Go app is working properly. Hopefully it is. But if not, you may need to try other fixes listed below.
Method 2: Temporarily disable your firewall
It is also possible that your Sky Go issue results from your firewall itself. To see if that’s the problem for you, temporarily disable your firewall and check if the problem persists. (Consult the documentation of your security software for instructions on disabling it.)
If this resolves your problem, contact the vendor of your security software and ask them for advice, or install a different security solution.
*IMPORTANT: Be extra careful about what sites you visit, what emails you open and what files you download when your antivirus or firewall is disabled.
Method 3: Completely reinstall your Sky Go app
When the fixes about can’t help you fix your Sky Go issue, you should reinstall this app to see if this works for you. To reinstall the app, you should uninstall the program and delete the remaining folders as well. Here’s how you can do it.
a) If you’re using Windows
- Press the Windows logo key and R on your keyboard at the same time. Then type “control” and press Enter to open Control Panel.
- Under View by, click Large icons.
- Click Programs and Features.
- Right click Cisco VideoGuard Player and click Uninstall. Then follow the on-screen instructions to uninstall this program.
- Right click Sky Go and click Uninstall. Then follow the on-screen instructions to uninstall this program.
- Press the Windows logo key and R on your keyboard at the same time. Then type “appdata” and press Enter to open the AppData folder.
- Go to Local > Cisco and delete the VideoGuard folder.
- Go back to the AppData folder. Then go to LocalLow > Cisco and delete the VideoGuard folder.
- Go back to the AppData folder. Then go to Roaming and delete the Sky and Sky Go folders.
- Download the Sky Go app from the official Sky website. Then open the downloaded file and follow the on-screen instructions to install the app.
b) If you’re on Mac
- On your desktop, click Go and click Applications.
Remove the Sky Go app.
- Go back to your desktop, then click Go and click Go to Folder.
- Type “~/library” and click Go.
- Go to Cisco, then remove the VideoGuardPlayer folder.
- Download the Sky Go app from the official Sky website. Then open the downloaded file and follow the on-screen instructions to install the app.
Hopefully, one of these fixes works for you! If you have any questions, leave us a comment below.
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Sky Go on Firestick can help you to watch your favourite movies, TV Show, Web Series as well as Live TV Channels. However, the installation process is so simple but still many people don’t know about this so if you are one of them then you came to the right place.
In today’s guide, I am going to tell you everything about how we can install and use SkyGo on Firestick easily. Don’t forget to read the complete instructions and don’t skip any step otherwise, you will be failed. If you already don’t know about this app then it is the package from Sky TV.
In this app, you will find many TV Shows, On-Demand videos, Movies, Web Series, Sports, and other sorts of Live TV applications. For this make sure you have already bought their package otherwise you will not be able to use it as it doesn’t offer any free trial or anything else.
Can You Get Sky Go on Firestick?
Before we move towards the guide there is a question that many people are asking throughout the internet as can I get Sky Go on Firestick? The answer is Yes you can get the Sky Go app on Firestick 4K, FireTV Cube, and other devices instantly. Although the app is not officially available yet but to get this app we simply need to sideload it.
Just like this app, there are various apps that are available on the different app stores but not on the Amazon Store. It is because these apps are not compatible with the TV yet or they haven’t met an agreement with Amazon. In this way to get these sorts of apps that are not available on the Amazon Store the simple trick to get them is sideloading.
The sideloading of the apps is also known as Jailbreaking which is completely natural and is not harmful at all. It is basically a feature that is disabled by default but it can be enabled instantly. I have written a whole guide on Jailbreak that you should probably need to read if you don’t know much about sideloading: What is Jailbreak & How to jailbreak Firestick
How To Install Sky Go on Firestick
There are basically two methods to install SkyGo on Firestick, in which first method we directly download from Amazon Store. While in the second method we will use an app called Downloader which helps to sideload third-party applications on FireTV Stick.
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So, first, let’s check out the direct download Sky Go on Firestick method:
- Launch Firestick on TV and from Home Screen move to the above menu and select Search or Magnifying glass icon.
- Type Sky Go using the virtual keyboard and then click the Search button.
- At this time you will see various results appear so from here click Sky Go only.
- After this click on the Get button under the application icon.
- When clicking on it you will then start downloading the app, after the downloading is completed simply click on the Open button.
Now we have successfully installed SkyGo on our Firestick device and then just launch it and sign in with your account. Here you will find everything that you have subscribed to as well as other suggestion so using your remote play any of your content on using this app.
How To Put Sky Go On Firestick 2021
In case you are facing the compatibility issue along with the Sky Go app then we need to download using a third-party source. This issue mostly occurs while you download directly from the Amazon Store, but if the app is running perfectly then just skip this guide.
The app that we use to sideload SkyGo is Downloader, this is the most famous downloading app that helps you to install third-party apps easily. But for this, we have to first enable the installation of Unknown source because by default Amazon doesn’t want to let users install apps downloaded from browsers.
If you already enabled the Unknown Source then just move to the downloading guide. However for those who don’t know how to enable it can follow this quick guide: How to Enable Apps from Unknown Sources on Firestick
After successfully enabling the installation from Unknown Source now follow the below steps:
From FireTV Stick Home Screen hover to the above menu and select Search.
Now type Downloader in that box and hit enter.
Select the first result with the orange icon and then click on the Download button. The downloading will take a few seconds and after this click open to launch Downloader on Firestick.
In the first launch you will be asked to allow permission to access Files, Storage etc so just click Allow button.
After this, you will receive a notification regarding their updates so ignore it and click OK it.
Now you will see the simple Home Screen with a small box having HTTP:// attribute, now move to that box and remove HTTP://. After this type this address in that box https://firesticklab.com/skygo.apk and hit the Go button.
The app will start connecting to the server and within a few seconds, it will startdownloading automatically.
Just wait for a while until the file is downloaded and then it will open an installation window so from here click on the Install button.
it will take a few seconds to install and then click Done (don’t open it yet).
You will again see the downloader app with a pop-up window, from this window click on the Delete button. On the next screen again clickonDelete and it will be deleted from the Firestick (this is not the app but we have just deleted its file as we don’t need it anymore).
Now press and hold the Home Screen button and a new window will appear so from here click Applications. Scroll down and you will see the Sky Go icon is available there so simply launch it and that’s it.
Now we have completely installed SkyGo using the downloader method and you will not face incompatible issues anymore. Just follow all the steps above and make sure to download the app using the link provided as I have tested it on my TV and find it working. If you have downloaded it from any other website then I am not guaranteed that it will work as I haven’t tested it.
Install Sky Go on Kodi
I am receiving many emails regarding some issues with SkyGo TV as they are facing some error message while clicking on the Get Started button. This is why I have been trying several methods to understand how we can fix this issue.
So, after searching for a few days I have finally found a solution for you that is working without any issue. If you are one of them and want to know how to fix this problem then make sure to keep reading this section.
In this section, we are going to install the Sky Go app as a Kodi Addon on Firestick which works without any issue. As I said we are going to use the SkyGo app as an Add-on so for this you need to install Kodi on the FireTV device first.
Kodi is not available on the Amazon Store yet that’s why you need to sideload it by following this article: How To Install Kodi On Amazon Firestick
Once the Kodi is installed you will be required to enable the Unknown Source option similar to the FireTV device and you can find the complete guide here: How To Enable Unknown Sources On Kodi
After you install Kodi on your device and enable Unknown Source too you are ready to go. Make sure to follow all steps carefully or you may not be able to install this Add-on.
Ok, so once you are ready just follow the given below steps to install SkyGo Add-on:
Open Kodi on your device and from Home Screen click on the Settings or Gear icon located near the Power button.
After this open FileManager located at the top.
From the next screen click on the AddSource button from the left or right section.
It will open a window there and from here click on None-.
You will be asked to type the source URL as https://k.slyguy.xyz and then click Ok.
After this, you will be asked to type the name so simply type it as Sky (just to remember it in the next step).
Now click the Ok button and the source will be saved and you can check name appears there.
When the source has been added just go back to choose Add–ons.
It will show several options so now simply click on the InstallfromZipFile.
10. This will open a new window having various sources simply choose Sky (or whatever you named source in step 6).
From the next screen click on repository.slyguy.zip.
Now, wait for a while until you receive SlyGuyRepository installed notification on the top right-hand side.
After this, you just need to click on the InstallFromRepository.
It will show the list of various repositories installed on your device and now click on SlyGuyRepository.
Now you will notice various categories so from here open VideoAdd–ons.
From here you will see various Add-ons available just scroll down and click on SkyGo from the list.
Once you click on it a new screen will appear and from here click the Install button located at the bottom.
When clicking on it a window will appear where it shows Following Add-ons will be Installed just click on the Ok button to confirm.
This will start downloading the Add-on and once the downloading is completed you will receive a notification Sky Go Add-on installed.
That’s it now the Add-on has been installed successfully and you can launch it by going to HomeScreen > Add-ons > Video Add-ons.
When launching this Add-on you will notice two options there as Login and Settings. Simply click on the login button and type your account credentials to start watching your favorite shows from the Sky app.
Sky Go Not Working on Firestick?
If you have Sky Go already installed on Firestick but it’s not working then there could be several reasons. Like the app has a pending update which contains bugs fix etc. Or maybe you downloaded this app from another website that is not compatible with your Firestick.
Also, there is another reason which is a lot of caches stored on your device that keeps stopping the apps from launching. How To Clear Cache on Firestick To Improve Speed
These are the various reasons why almost every Fifth person is facing Sky Go not working issue. So, for this, I have written a quick guide that can help you to overcome this problem.
Solution 1: Check Updates For SkyGo
This has mostly occurred as and well-known solution when an app is not working on Firestick because of a pending update. In this way we have to check if there is any update available or not, so for this, you need to press and hold the home button on the remote for 10 seconds.
It will then open a new window on Firestick with various options so simply from there click on Applications. Here you will see all the apps that are installed on your device. Using the navigation key move to the Sky Go icon and highlight it, and then press the Menu button from Remote.
On the right-hand side below the corner, a menu will appear and check if you find the Update option below the More Info button. If there is an update pending then click the Update button, it will ask for confirmation so press Yes and the app will start downloading its latest version.
Frequently Asked Questions (FAQs)
Did you read the complete instructions and successfully installed SkyGo on Firestick? But you still have some doubts in your mind that you want to ask?
Well! make sure to read this faq list given below that will help you to find the most asked questions with their answers quickly. If this doesn’t work then you can also ask me in the comment section below I would love to hear from you.
Can I Install sky go on my Smart TV?
Yes, Sky Go is an application that supports various platforms like Windows, Mac, Android, Firestick, and even other Android-Based Smart TVs. If you have a smart TV or an Android TV then you can simply install this app from their App Store or using a third-party source.
Do I need a VPN for Sky Go?
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No, Sky Go is totally legal and safe to use, you don’t need to install any VPN because it only streams content that is legal and is bought by SkyTV. However, in case you are streaming from other sources than using a VPN is highly recommend I have written a complete guide on the best VPN service providers that you should check out. Best VPN For Firestick Review
Does Sky Go allow a screening cast?
Sky Go is just an application there is no option for Screen Casting, however, you can directly screencast from computer to Firestick in case you want to stream content from your machine. There are various methods of screencasting that can be used for this just check out this guide: How To Cast To Firestick
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Does Sky Go Available on Amazon App Store?
Yes, SkyGo is available on the Amazon App Store directly but a few months ago people have reported that they are facing compatibility issues. In case you also have the same issue then make sure to check out my above guide to install SkyGo using Downloader.
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Sky Go is the best app for those who already purchase their subscription plan but for some reason, people are facing compatibility issues with this app. However, after reading the above guide you can easily install Sky Go on Firestick without facing any sort of issue. I am personally using it on my TV last month and till now I haven’t seen any problem with it.
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You can also download using the Amazon Store but if this doesn’t work then make sure to check out the Downloader method which is more reliable and suitable. But for this, you have to jailbreak Fire TV Stick as without this we cannot install any 3rd-party app on our device.
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If you know any method other than these don’t forget to share it with us so other users can also get benefit from it. Also, if you want to ask any questions make sure to write them down below I would love to hear from you.