Sky Go Browser Login

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If you have a Sky TV subscription, you’re automatically given access to its on-demand service Sky Go, which allows you to watch programmes on a smartphone, tablet, desktop PC or laptop. But not – or at least not any more – if you’re one of the millions of people who use Chrome, Google’s hugely popular web browser.

Sky

This is because Sky Go requires a plugin called Microsoft Silverlight in order to work, and Google recently stopped supporting Silverlight as a way of displaying online interactive content, switching to the far more popular HTML 5.

As a result, Sky Go no longer works in the desktop version of the Chrome browser. Sky’s current stance on the matter is that it has no intention of changing Sky Go, meaning that for the foreseeable future it will stay inaccessible on Chrome. We’ve reached out to Sky for a comment and some clarification, but have yet to receive a response.

The problem with that is that with Sky Go you can only have two devices registered at any one time and only change one of them in a given month, so if I ‘loaned; you my log-in I’d have to wait. Then go to Roaming and delete the Sky and Sky Go folders. Download the Sky Go app from the official Sky website. Then open the downloaded file and follow the on-screen instructions to install the app. B) If you’re on Mac. On your desktop, click Go and click Applications. Remove the Sky Go app. Go back to your desktop, then click Go and click. You need to enable JavaScript to run this app. Home Life Style Sky Go: Who is streaming in the Browser, you must change. Life Style; Sky Go: Who is streaming in the Browser, you must change. Teodora Torrendo. Oops, your password must be at least 7 characters long and include 1 non letter.

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How to get Sky Go working on your computer again

Sky Go Browser Login Screen

So, what can you do about it? Sadly, you’re powerless to get it working in Chrome again. It’s simply not going to happen until Sky decides to change something. That leaves you with two options.

1) Use a different web browser

It’s a pain, we know, particularly if you only ever use Chrome, but it’s a simple enough solution. Just go to go.sky.com as you normally would, but use a browser such as Internet Explorer, Firefox, Opera or Safari. If you’re using Windows 10, be warned that the new Edge browser doesn’t support Silverlight either (yes, Microsoft’s own browser doesn’t support Microsoft’s own plugin).

Login

2) Download Sky Go Desktop

Your other alternative is to download the dedicated desktop app. It offers largely the same functionality as the Sky Go web page with a couple of additional features. It allows you to save programmes to watch offline, and you can also access it via another internet-capable device (like your smartphone) to download programmes when you’re out and about.

Having issues with your Sky Go television app? You’re not the only one! Many Sky Go users are reporting the problem that their app is not working properly. Some users see an error tells them what happened, but for many their program just stop working.

This is very frustrating! You can’t watch your programs because of these issues. But don’t worry. It can be fixed…

Fixes to try

The following are a few methods that have helped many Sky Go users. You may not have to try them all; just work your way down the list until you find the one that works for you.

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Sky Go Browser Login Online

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Method 1: Close the Cisco VideoGuard Monitor process

Your Sky Go app may stop working because there’re issues with the Cisco VideoGuard Monitor process running in the background. You should try closing the process and see if this helps you fix your issue.

a) If you are on Windows:

  1. Press the Ctrl, Shift and Esc keys on your keyboard at the same time to open Task Manager.
  2. Right click the CiscoVideoGuardMonitor process and click End task/End Process.

b)If you’re using a Mac computer:

  1. On your desktop, click Go, then click Utilities.
  2. Double click Activity Monitor.
  3. Click CiscoVideoGuardMonitor, then click the quit button.

Now check to see if your Sky Go app is working properly. Hopefully it is. But if not, you may need to try other fixes listed below.

Method 2: Temporarily disable your firewall

It is also possible that your Sky Go issue results from your firewall itself. To see if that’s the problem for you, temporarily disable your firewall and check if the problem persists. (Consult the documentation of your security software for instructions on disabling it.)

If this resolves your problem, contact the vendor of your security software and ask them for advice, or install a different security solution.

*IMPORTANT: Be extra careful about what sites you visit, what emails you open and what files you download when your antivirus or firewall is disabled.

Method 3: Completely reinstall your Sky Go app

When the fixes about can’t help you fix your Sky Go issue, you should reinstall this app to see if this works for you. To reinstall the app, you should uninstall the program and delete the remaining folders as well. Here’s how you can do it.

a) If you’re using Windows

  1. Press the Windows logo key and R on your keyboard at the same time. Then type “control” and press Enter to open Control Panel.
  2. Under View by, click Large icons.
  3. Click Programs and Features.
  4. Right click Cisco VideoGuard Player and click Uninstall. Then follow the on-screen instructions to uninstall this program.
  5. Right click Sky Go and click Uninstall. Then follow the on-screen instructions to uninstall this program.
  6. Press the Windows logo key and R on your keyboard at the same time. Then type “appdata” and press Enter to open the AppData folder.
  7. Go to Local > Cisco and delete the VideoGuard folder.
  8. Go back to the AppData folder. Then go to LocalLow > Cisco and delete the VideoGuard folder.
  9. Go back to the AppData folder. Then go to Roaming and delete the Sky and Sky Go folders.
  10. Download the Sky Go app from the official Sky website. Then open the downloaded file and follow the on-screen instructions to install the app.

b) If you’re on Mac

  1. On your desktop, click Go and click Applications.
  2. Remove the Sky Go app.

  3. Go back to your desktop, then click Go and click Go to Folder.
  4. Type “~/library” and click Go.
  5. Go to Cisco, then remove the VideoGuardPlayer folder.
  6. Download the Sky Go app from the official Sky website. Then open the downloaded file and follow the on-screen instructions to install the app.

Sky Go Browser Login

Hopefully, one of these fixes works for you! If you have any questions, leave us a comment below.

Sky Go Browser Login Account

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