Not Receiving Messages On Mac

Posted on  by admin
  1. Messages Not Sending Mac
  2. Not Receiving Messages On Mac
  3. Mac Not Receiving Text Messages

Try these steps first

Unable to Receive Text Messages from Apple® Devices If you've switched from an Apple device (e.g., iPhone®, iPad®, etc.) to a non-Apple device (e.g., Android™, BlackBerry®, etc.) and previously used iMessage®, you may experience issues receiving text and multimedia messages from Apple devices.

My iPhone did not receive the msg from my Mac and my Mac showed the Not Delivered alert. I tried resetting NVRAM & Safe Boot as well. However, you suggest that my Apple ID on Messages on my Mac may not be logging in. I have had the problem that you describe with messages on my other computer where it can neither send nor receive messages. Not Getting Messages on your Mac? First, check Settings Messages Send & Receive and verify that your Apple ID, phone number, and all your email addresses (including iCloud email address) are checked. If requested, tap Use your Apple ID for iMessage. Go to Settings on your iOS device and tap on Messages. Then, turn the toggle for Messages to the off position. After a few seconds, turn the toggle to the on position and iMessages will be enabled on your device. Do the same on your Mac by opening the Messages app and clicking on Messages followed by Preferences.

After trying each step below, try to send a message again.

  • Restart your Mac. Choose Apple menu  > Restart, then click Restart.
  • Make sure that your software is up to date. Learn how to update the software on your Mac.
  • Make sure that your Mac is connected to the Internet. To check your Internet connection, try loading a page in Safari or another web browser.
  • Check that the date and time is set correctly on your Mac.
  • Make sure that you enter the correct phone number or email address for the contact.

If you see ‘This user is not registered with iMessage’

Receiving

If you try to send a message and see an alert that the person isn’t registered with iMessage, the message is trying to send using SMS/MMS. Make sure Text Message Forwarding is set up and your iPhone is powered on.

If your contacts see your email instead of your phone number

If you can send messages but your contacts see your email address instead of your phone number, make sure that you're signed in to iMessage with the same Apple ID on all your devices. Learn how to add your phone number to Messages on your Mac.

Learn more

Messages Not Sending Mac

  • If you still can't send or receive messages, contact Apple Support.
  • Check the Apple System Status page for a temporary outage affecting iMessage or FaceTime.
  • Use Messages with your Mac.

Try these steps first

  1. Restart your device:
  2. Check your network connection. To send a message as iMessage or MMS, you need to have a mobile data or Wi-Fi connection. To send an SMS message, you need to have a mobile network connection. If you turn on Wi-Fi Calling, you can send SMS messages over Wi-Fi.
  3. Check with your network provider to see if the type of message you’re trying to send, such as MMS or SMS, is supported.
  4. If you’re trying to send group MMS messages on an iPhone, go to Settings > Messages and turn on MMS Messaging. If you can't see an option to turn on MMS Messaging or Group Messaging on your iPhone, this feature may not be supported by your network provider.
  5. Make sure your device has enough space to receive images and videos.
  6. Make sure you've entered the correct phone number or email address for the contact.

If you see a Waiting for Activation alert, find out what to do.

If you still need help, locate your issue below and find out what to do next.

If you see a red exclamation mark

If you try to send a message and you see with an alert that says 'Not Delivered', follow these steps:

  1. Check your network connection.
  2. Tap , then tap Try Again.
  3. If you still can’t send the message, tap , then tap Send as Text Message. Messaging rates may apply. Contact your network provider for more information.

If you see a green message bubble

If you see a green message bubble instead of a blue one, that means the message was sent using MMS or SMS instead of iMessage. There can be several reasons for this:

  • The person you sent the message to doesn't have an Apple device.
  • iMessage is turned off on your device or on your recipient’s device. To check if iMessage is turned on for your device, go to Settings > Messages > iMessage.
  • iMessage is temporarily unavailable on your device or on your recipient’s device.

Find out the difference between iMessage and MMS/SMS messages.

If you receive messages on one device but not the other

If you have an iPhone and another iOS device, such as an iPad, your iMessage settings may be set to receive and start messages from your Apple ID instead of your phone number. To check if your phone number has been set to send and receive messages, go to Settings > Messages and tap Send & Receive.

If you can't see your phone number, you can link your iPhone number to your Apple ID so you can send and receive iMessages from your phone number. You can also set up Text Message Forwarding so you can send and receive MMS and SMS messages on all of your Apple devices.

Not Receiving Messages On Mac

If you're having issues with a group message

If you’re in a group message and stop receiving messages, check to see if you've left the conversation. Open Messages and tap the group message. If you see a message stating that you've left the conversation, either you've left the conversation or you were removed from the group message. You can only rejoin a group message if someone in the group adds you.

To start a new group message:

  1. Open Messages and tap the Compose button to start writing a new message.
  2. Enter the phone numbers or email addresses of your contacts.
  3. Type your message, then tap the Send button .

If you're experiencing any other issues with a group message, you may need to delete the conversation and start a new one. To delete a group message:

  1. Open Messages and find the conversation you want to delete.
  2. Swipe left over the conversation.
  3. Tap Delete.

If you delete a message, you won't be able to recover it. If you want to save parts of a message, take a screenshot. To save an attachment in a message, touch and hold the attachment, tap More, then tap Save.

Learn more

Mac Not Receiving Text Messages

  • If you still can't send or receive messages, contact Apple Support.
  • If you can't receive SMS messages, contact your network provider.
  • If you've switched to a non-Apple phone, find out how to deactivate iMessage.
  • Find out how to report unwanted iMessages.