If you have ever used Samsung Kies, you must know the detailed steps to backup and restore files with it- connect the phone to computer> run the Samsung Kies and let it detect your phone> backup or restore files. So, it is obvious that the transferring process would be failed when the phone cannot be recognized by Kies. In this case, you need to find the solutions to fix Samsung Kies cannot detect phone issue and then you can go on.
This is in most cases the most direct forward solution simply because the Samsung Kies application doesn’t work with the Galaxy S9 smartphone. With your Galaxy S9 and PC connected successfully, your device can work the following Audio and Video formats. Telkens ik mijn galaxy S9 probeer te verbinden met KIES krijg ik volgende foutmelding: Toestemming eigenaar vereist: Alleen de eigenaar van het apparaat kan verbinding maken met KIES. Ga naar het account van de eigenaar van het toestel en probeer het opnieuw. Iemand een idee waar ik de nodige in. Samsung Kies is a well-known Samsung PC suite that is available for free. Like Apple iTunes, the software can be used to connect Samsung Galaxy to PC and manage your Samsung files on the computer easily. Here are the steps to connect Samsung device to PC via Kies: Install and launch the Samsung Kies on your PC. Samsung Kies is the official tool from Samsung for Android devices. It lets you synchronize your phone’s data with the PC along with music and videos. In order to synchronize and manage data, you need a USB cable to connect to Kies. Once the device is connected, the application automatically notifies you of firmware updates.
What to Do When My Phone Cannot Be Detected?
Normally, the detection failure includes two cases. The first case is that users can connect their Samsung phone to computer but Kies fails to detect it. When you meet such a problem, you can try to solve it by several tips.
Trick 1. Use other USB to reconnect the phone to computer
Just plug out the USB cord from the PC and then find or buy a compatible USB cable to establish the connection once again. That's because the USB you used might be broken so it cannot make the phone be detected. Besides, you can try to use a different port on your computer meanwhile. If the issue is caused by the USB cable or port, this means can fix it easily.
Trick 2. Restart your phone and computer
If the USB cable and port are normal and run well, you can try to restart everything, including Samsung phone, Kies and computer. This can refresh the system of the device and software and turn off all the background programs. After that, you can build a connection between Samsung phone and computer as usual and then launch Kies to make the connected phone be recognized.
Trick 3. Update Samsung Kies
An old version of Samsung Kies would affect the syncing process so just check the version before you begin the transmission. To check the updates, you can run the Kies on computer and then navigate to Information> Check for updates. Once you see any update available here, tap on it and follow the instructions to install the latest version on PC and then reconnect the phone to have a see.
Trick 4. Reinstall Samsung Kies
Another possibility is that Kies is installed improperly so it cannot work well. To fix this issue, you can uninstall the software on your computer at first and then reinstall it.
Trick 5. Check the supported phone models of Samsung Kies
No all the Samsung phones are supported by Samsung Kies. Thus, you'd better go to samsung.com to check whether your phone is on the list. If not, you should give up this means and find other ways to backup and restore your Samsung data.
Trick 6. Reinstall device driver
You can turn to the tool on Kies directly. This can be completed by:
- On Kies, you can find 'Troubleshoot connection error' option on the homepage and click on it to diagnose the error. Then Kies will initialize the connection history, reinstall device driver and fix the error. When the fixing process ends, you can reconnect your Samsung Galaxy to computer again.
- On Kies 3, you can go to Tool> Reinstall device driver and then tap on Reinstall to start the installation.
How to Fix Kies Stuck on Connecting Issue?
Kies Para Samsung S9
Another case is that Kies cannot detect your phone but keeps saying Connecting. This problem is mainly caused by the unsuccessful USB driver installation. So when you face this situation, you can try to update the driver for your mobile phone:
- Go to Disk (C:) on My Computer and select Program Files (x86)> Samsung> Kies> USB Driver.
- Just double-click on USB Driver to launch SAMSUNG_USB_Driver_for_Mobile_Phones.exe.
Please note that this means is only applicable to Windows PC.
Another Way to Backup or Manage Samsung Files on Computer
For the Samsung users whose phones are not supported by Samsung Kies, they need to find other ways to backup or manage their Samsung files on computer. Here, the suggested means is to ask MobiKin Assistant for Android (Win & Mac) for help. It can backup and restore all your Samsung files within one simple click. What's more, you can delete files, install/uninstall applications or add new data to the folder on this program as well.
Kies Samsung Galaxy S9
If you are interested in it, you can download the free trial of this tool and then go with the steps below to backup and restore your Samsung data.
- Run the program on your computer and then connect the Samsung phone to the PC via USB cable or Wi-fi. If you select to use USB cable here, you need to enable USB debugging on your phone to make it detectable.
- After the detection, you will get the main interface of this tool. Just click on Super Toolkit from the top menu and choose Backup option to bring out a window that displays several file types you can backup. Next, elect the file types you want to backup and tap on Back Up to save them to your computer.
If you want to restore the data, you can go to Super Toolkit> Restore and then elect the file types and hit Restore to get back the data.
There have been times when you have to feel worried about data loss while updating or resetting your Samsung device. It is always recommended by experts to take backup of your device before performing such operations. Samsung offers its official tool for backup and restores data. But, there are some serious problems available in this tool that makes it complex to use for a layman. You can try third-party tools like MobileTrans to backup and restore from Samsung Kies to Samsung s9. It is a great tool to manage your device in the easiest way. You can read this post to know which tool is best for you.
Part 1. One-click Restore Data from Samsung Kies Backup to Samsung S9/S9 Plus
Facing problem in restore data from Kies backup to Samsung s9? Try MobileTrans. Getting engaging with this tool, you can transfer data from one device to another device. There is no need for any special computer expertise to use this application. This tool is fully compatible with Android, iOS, BlackBerry, and Symbian devices. With MobileTrans, you can transfer data such as music, videos, contacts, messages, photos, as well as applications. It also has the ability to restore a backup from Samsung Kies, iCloud, iTunes, OneDrive, and many others. It is available for both Windows and Mac computers.
- This tool transfers the data such as contacts, messages, photos, videos, apps etc. from one device to another without data loss.
- With this tool, you can restore a backup from iCloud, OneDrive, iTunes, Samsung Kies, and from BlackBerry backup.
- It is compatible with 3500+ devices, that includes Samsung, iPhone, iPad, Nokia, Blackberry, and others. Technically all devices with the Android, iOS, Windows, Symbian, and Blackberry OS.
- You can all protect your data on the old phone by erasing it permanently with One Click MobileTrans.
How to restore Samsung Kies backup to Samsung Galaxy S9 using MobileTrans
Step 1: First of all, you have to download and install MobileTrans. Once the installation process successfully completed, double-click on its icon to launch. MobileTrans windows will appear, on the home screen you will find three modules. Click on “Restore from backups”.
Step 2: Then, you will see options to restore a backup from iCloud, BlackBerry, iTunes, Phone Transfer, and Samsung Kies. Here, we are choosing Samsung Kies to data from Kies backup to Samsung s9.
Step 3:Now, you have to connect your brand new Samsung Galaxy S9 device to the computer via USB type A to type C Cable. Once the above process completed, you have to click on “+ Add Backup File” and choose Samsung Kies backup file.
Step 4:Select the content such as Contacts, Text messages, Calendar, Call logs, Photos, Music, Videos, and others that you would like to restore on your Samsung S9 device. Now, click on “Start Transfer” to restore kies to Samsung s9. It will take a couple of minutes to finish restoring process.
Part 2. How to Restore Data from Samsung Kies
Samsung Kies is a great tool for you if you have Samsung device. This tool is designed by Samsung to make phone managing experience easier and convenient. Samsung Kies is specifically designed for Samsung devices from lower grade to flagship devices. You can use this tool for backup and restore from Samsung Kies to Samsung device. It is available for Windows and Mac computers.
Kies Samsung S3 Updates
Step 1: Firstly, download and install Samsung Kies on your computer. Double-click on its icon to open. Now, connect your Samsung device to the computer. Wait for a couple of seconds until Kies detect your device.
Step 2: Once the above process completed, click on “Back up/Restore” tab at the top of the window. Scroll down to the bottom of the page and click on “Restore” button.
Kies Samsung S9 Camera
Step 3: Now, select the backup file that you would like to restore. Click on “Next” button. Tick the checkbox which data you want to transfer to new Samsung device and click on “Next”.
Kies Samsung S9 Specs
Step 4: It will take a couple of minutes depending on the size of the backup. Once it’s done, you will get notification dialog box.