Imessages Disappearing

Posted on  by admin

'All my text messages disappeared from iPhone, iPhone deleted messages by itself after update. How to recover?'

Fix 1: The official response from Apple, naturally, is for users to deactivate iMessage. To deregister your phone number, tap Settings Messages and turn iMessage off.

That's annoying! You may find iPhone messages or iMessages randomly disappeared after updating to iOS 12/13 or restart. In some cases, iPhone messages disappeared but still taking up space.

As the user described, you may find that the iPhone text messages/iMessages disappear after the reboot. Although your Message app works fine, some messages are suddenly lost after restart the iPhone. If the above case happens, how should we deal with it? Reactive iMessage. Another solution to fix iPhone messages deleted is to turn off and turn on iMessages. This refreshes your Message data. Go to the Settings on your iPhone. Tap the slider next to iMessage to turn it off, then turn it on. Mar 30, 2021 On your computer, head to the left side, there will be a directory of categories of your phone’s files. Click the category Messages, then you will see the results on the right. Select the iMessage you wanted to retrieve and then click ' Recover ' to fix iMessages disappearing. It saves it on your computer. Messages are disappearing after restarting your iPhone. Deleting messages unknowingly or accidentally. Messages are disappearing after attacks from malware and viruses. Jailbreaking of iPhone that renders it unstable.

Fortunately, there are methods you can use to fix it and recover missing/disappearing text messages. Check it out now!

Why Your iPhone Messages Disappeared

Before you dive into solutions, I'd like to briefly introduce why iPhone messages disappeared. So, here are the possible reasons:

Enabled Settings: automatically delete iPhone messages older than 30 days


iCloud server: temporarily iCloud services are not available. (if you've enabled 'iCloud message sync' feature, visit and check Apple services status.)

iOS firmware: something went wrong while updating iOS version or restoring from iTunes/iCloud. (It could be the process is interrupted or not finished. Or you selected a wrong backup and restored.)

Wrong Delete: accidentally deleted iPhone messages by mistake

After you know the 'Why', it's time to learn how to fix it!

Part 1. Six Ways to Fix Text Messages Disappeared from iPhone

You'll see a couple of effective ways in this section. Just follow the specific steps to fix iPhone text messages and iMessages disappeared from your iPhone.

1. Shut Down and Reboot Your iPhone

Restart device can quit all the apps (including those that are running in the background) and clear some bugs.

For iOS 13, 12, 11: go to Settings, tap General, and Shut Down

Also, you can restart iPhone with buttons as well.

Tip: you also should try turn On Airplay mode and later turn it Off.

2. Try to Force Restart Your iPhone

A Force Restart can do a soft reset to your device but won't delete any file. Below, you can see the steps, which are slightly different according to iPhone models.

On iPhone 6s or earlier: Keep pressing the Sleep/Wake button and the Home button at the same time for at least 10 seconds. When you see the Apple logo, release both buttons.

On iPhone 7 and iPhone 7 Plus: Keep pressing the Volume Down button and the Sleep/Wake button until the Apple logo appears. You can release the buttons now.

on iPhone 8, 8 Plus, X and later: Quickly press and release the Volume Up, and then press and release the Volume Download, Lastly, press and hold the Side button until you see the Apple logo.


3. Turn Off/On iMessage and MMS Messaging

If your iPhone messages disappeared but still taking up space, tap to turn off the feature and then turn it on later. Let's check how you can do this:

Go to Settings and tap on Messages > find iMessage and MMS Messaging > toggle both OFF > 10 seconds later, turn On again

4. Set to Keep Messages Forever

The above solutions are not working? Check your Message History this time! It's available to set an expiry date for iPhone text messages or iMessages. So, make sure you set 'Keep Messages Forever'.

Step 1. On iPhone, go to Settings > Messages > scroll down and locate Message History > tap it.

Step 2. Select 'Forever' from the 3 options.

Besides, this is super useful to prevent text messages from missing on the iPhone device. Because as long as you choose 'Forever', iPhone text messages would not disappear after 30 days or 1 year.

That's it! This part shows you effective solutions to text message disappeared iPhone.

5. Update iPhone to the Latest iOS 13/12

Why updating the iOS version can help you solve the iPhone message disappeared issue? The older iOS Software may have bugs and lead to the problem. And updating iOS can get you out of the juggle!

Step 1. To do it, you can go: Settings > General > Software Update

Step 2. Tap Download and Install if there's any available update.

6. Factory Reset Your iPhone and Restore from Backup

It's known that factory reset can solve most of the common iOS issues, such as iPhone message disappeared, iPhone notes disappeared, and iPhone contacts disappeared, etc. But it will erase all the content and settings. So, surely you can use it to fix 'MMS and iMessage disappearing from iPhone'.

(The only thing is, this solution can fix the problem but won't bring back the missing messages. If you need to recover iPhone messages without backup, check the next part.)


1. before you start, you must make a backup to sync all iPhone data to iTunes or iCloud.

2. If you want to selectively restore data from backup to device, you'll need to install software.

Next, unlock your iPhone and go to Settings > General > Reset > Erase all content and settings

Wait until the factory reset complete. Usually, it takes 15 - 30 minutes.

Then, let me introduce Fone Toolkit - iOS Backup & Restore. I'm fond of this software because it works perfectly for extracting data from your iTunes and iCloud backup.

And it's awesome that you can use it to preview the backup content! It means that you can check if the disappeared iPhone messages are stored in the iTunes backup file before you take any further steps. Now let's check how to use it.

Step 1. Download and install the toolkit on your computer. When you see the modules, click Backup & Restore.

Step 2. Connect your iPhone to PC/Mac with a Lightning cable. Then, click 'Restore'.

Step 3. On the left, there are 3 options. Select 'restore from iTunes backup' or 'restore from iCloud backup'. Follow the on-screen instructions and then your backup will be listed for you to view and restore.

Step 4. Just preview the content and selectively restore to device.

Part 2. Recover Messages Disappeared on iPhone without Backup

Imessage Conversations Disappeared

Is it possible to recover missing iPhone Messages without backup? Yes, very likely. A small proportion of users did it!

FoneCopeiPhone Data Recovery is amazing and can scan your device to find all the missing text messages. In addition, it also can fix OS system issues that could lead to iPhone message disappeared randomly.

Hence, give priority to this method if you did not back up but still want to get back text messages disappeared on your iPhone.

Step 1. Download and launch iPhone data recovery on computer. Later, use a lightning cable to connect iPhone to PC. Click on 'Recover from iOS Device' and then 'Next'.

Step 2. Select the message and hit 'Scan'.

Step 3. Click on 'Show all' and change it to only show the 'Deleted' files.

Step 4. Select the deleted text messages and iMessages and then click 'Recover'.

Moreover, click the 'Fix iOS System' and follow the steps to troubleshoot the bugs.

Bonus Tips: Also, FoneCope iPhone Data Recovery can extract data from your previous backup from iTunes and iCloud.

Tips. Restore the Whole Backup from iTunes or iCloud

Do you regret erasing your iPhone (factory reset) and don't want to use any software? You can put it back to the old status by restoring the whole iTunes/iCloud backup.

Way 1. Restore backup from iTunes

Step 1. First, you need to launch iTunes computer and then use a lighting cable to connect iPhone to computer. In most cases, iTunes will recognize your iPhone. (But sometimes you have to select it manually). Then, locate 'Summary'.

Step 2. After that, click on 'Restore Backup' and you choose the most appropriate iTunes backup. Next, click 'Restore'.

Step 3. Lastly, wait a few minutes. What's more, it is necessary to guarantee your iPhone is connected to computer during the whole process. So, don't touch it until everything is done!

Don't forget to check whether missing text messages are got back when iPhone restarts.

Way 2. Restore backup from iCloud

Note: you'll need to provide your Apple ID if Find My iPhone is enabled.

Step 1. After you reset iPhone, select 'Restore from iCloud Backup' while you reach the 'Set up your iPhone' screen.

Step 2. Later, select the most relevant iCloud Backup and wait a few seconds for restoring.

Plus, you also can download iCloud backup to computer and extract data.

The Bottom Line

As you can see, apparently, it's not a difficult task to fix iPhone messages disappeared error and recover the missing text messages. Just follow the 8 effective methods in this post.

Lastly, if this article helps you, I'll very grateful if you would leave a comment right below and let me know. We value your voice, and it keeps helping us provide better content and service.

iMessage is an instant messaging platform for Apple products users. You can send SMS, pictures, audio message and video messages from your iPhone, iPad, and MacBook to other Apple devices of your friends and/or relatives. This is safe and secured. Just like any other application, it does have its glitches. Sometimes there’s the issue of disappearing iMessage or voice messages because of various problems. It could be because of an iPhone or an iCloud update issue or the phone setting itself or even if someone actually deleted those messages.

Quick Navigation
Part 1. How to Keep Messages on your iPhone 'Forever'
Part 2. Best Software to Fix iPhone iMessage Disappeared
Part 3. How to Get Back Disappeared iMessage from iPhone
Part 4. How to Retrieve Disappeared iMessage from iTunes Backup
Part 5. How to Restore Disappeared iMessage from iCloud Backup

Part 1. How to Keep Messages on your iPhone 'Forever'

1. Go to your Phone’s setting

2. Scroll down to messages

3. Once you are in the iMessage setting, scroll down

4. Under Message History, go to Keep Message. Your choices are 30 days, 1 Year or Forever. Chose 'Forever' to solve the 'why do my iMessages disappear' problem.

As for the voice iMessage, the first 2 steps are the same (Go to your Phone’s setting > Scroll down to messages), but when you are in the iMessage setting, under Audio Messages, you can choose either ‘After 2 minutes’ or ‘Never’. Chose 'Never' if you want to store the iMessage voice message forever.

If you still cannot find your message and it’s still an iMessage disappeared or iMessage voice message disappeared, you can follow this standard procedure.

Check if you backed up your phone from iPhone to iCloud. Please go to your phone’s Settings > Apple ID > iCloud > iCloud backup.

From there, you can retrieve your iMessage quickly. But sometimes the iCloud will replace the restored iMessage with the new ones and it automatically deletes old messages or files.

Part 2. Best Software to Fix iPhone iMessages Disappeared

In cases wherein you cannot retrieve your iMessage or it was not backed up on your iCloud, another way to retrieved those messages is by using reliable data recovery software. There are many iPhone iMessage recovery software online. iBeesoft is one of them. iBeesoft iPhone Data Recovery is a voice/text message recovery software that is very safe and powerful.

Your Effective Fix iMessage Disappeared Software

  • It works with Windows and Mac OS. iBeesoft is highly recommended especially when recovering your disappeared iMessage or even iMessage voice message.
  • It can recover lost files on your computer, or recover data from an external hard drive, digital camera, SSD, USB, SD card, etc. So, you can use this when you want to look for deleted pictures, music, video, contacts, notes.
Download for WindowsDownload for macOSImessages Disappearing

Part 3. How to Get Back Disappeared iMessage from iPhone

Download iBeesoft iPhone data recovery for Mac or Windows. It is safe and virus free. Connect your iPhone to your computer. Make sure that it's connected properly and the computer can read your iPhone. If not, please check your phone if it is allowing the computer to access your phone files.

Once your computer and phone are properly synced, go to and select 'Recover from iOS Device', click Scan. The recover disappeared iPhone messages software will start scanning your iPhone.

On your computer, head to the left side, there will be a directory of categories of your phone’s files. Click the category Messages, then you will see the results on the right. Select the iMessage you wanted to retrieve and then click 'Recover' to fix iMessages disappearing. It saves it on your computer.

Messages Disappearing On Iphone

Make sure to save it on your computer and not on your phone. If you save it on your phone again, you may have a higher risk of losing the message forever. Also, do not disconnect your phone to the computer once you have started this recover old iMessage on the iPhone process. You can only disconnect the two devices once you have already saved your iMessage on the computer.

Part 4. How to Retrieve Disappeared iMessage from iTunes Backup

Please stop syncing your iTunes or iCloud. This will prevent overwritten data while doing this process. Aside from iMessage, you can also retrieve songs that disappeared on your iTunes.

Using a USB cable, connect your iPhone to your computer. Make sure to click on 'Trust this computer' so that the computer can access your phone and iTunes data through your phone.

Imessages Disappearing

Imessage Disappearing Photo

Launch the software and then click 'Recover from iTunes'. This will automatically detect your iPhone and iTunes and then list it in the main window. On the right side of the window screen, click 'Scan', letting the software scan your whole phone and try to look for the data, even on iTunes.

This might take a few minutes. On the left side, you will see that it's been organized by categories, click the file type and you will see the files under that category visible on the right side. Select the song or data you have been looking for and click 'Recover' to save disappeared iPhone messages or data on your computer.

Part 5. How to Restore Disappeared iMessage from iCloud Backup

Sometimes your phone automatically saves your data on iCloud. You can check and recover your disappearing iMessage by doing data recovery on your iCloud.

Open iBeesoft and then click 'Recover from iCloud'. Enter your iCloud details such as your username and password. After putting in your details, click 'login' to recover iMessages from iCloud.

Messages Disappear

Once you are in your iCloud account, you will see all backup files from the iCloud on the screen. Scan the latest backup files and it might contain the iMessage that was just deleted.

Imessages Disappeared On Iphone 6

After the scan, click 'Message' to view all backup messages, look for the iMessage you want and click on 'Recover' to fix iMessage disappeared problem.

Imessage Disappearing Ink

Related Articles