Citrix Workstation Mac

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  1. Citrix Workspace Mac Big Sur
  2. Citrix Workstation Mac
  3. Citrix Workstation For Mac
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Applicable Products

  • Citrix Workspace App
  • Receiver
Citrix Workstation Mac

Symptoms or Error

Certification issues after upgrading to Mac OS Catalina Citrix Workspace App performing slowly. Citrix Receiver for Mac product software. Citrix Workspace App Workspace app for Mac Subscribe to RSS notifications of new downloads.

This article is intended for Citrix administrators and technical teams only.
Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information.
Executing ALT+TAB keys, toggles opened applications on endpoint machine instead of Citrix Desktop session.

Solution

In general, switching between applications/windows within a Citrix Desktop Session will work without a need to alter any settings on an endpoint with the newer releases of Citrix Workspace App.
Please review the below sections for additional information:

Citrix Workspace Mac Big Sur

  1. With the latest releases of Workspace App for Windows, no changes on the endpoint are required. Hitting 'Alt+Tab' on the endpoint within a windowed Citrix Desktop session.
  2. If the expected behavior of switching between applications/windows within a Citrix Desktop Session is not occurring, please follow these steps:
Workstation
On the client machine set the following registry key:
Per-Machine setting:
Key: HKEY_LOCAL_MACHINESOFTWARECitrixICA ClientEngineLockdown ProfilesAll RegionsLockdownVirtual ChannelsKeyboard
Type: REG_SZ
Name: TransparentKeyPassthrough
Value: Remote
Key : HKEY_LOCAL_MACHINESOFTWAREWOW6432NodeCitrixICA ClientEngineLockdown ProfilesAll RegionsLockdownVirtual ChannelsKeyboard
Type: REG_SZ
Name: TransparentKeyPassthrough
Value: Remote
Key: HKEY_CURRENT_USERSOFTWARECitrixICAClientEngineLockdown ProfilesAll RegionsLockdownVirtual ChannelsKeyboard
Type: REG_SZ
Name: TransparentKeyPassthrough
Value: Remote

**Note: You have to exit Citrix Workspace App / Citrix Receiver and launch it again for this change to take effect.
On macOS there are no required settings that need to be changed to allow this behavior. Hit the following keys on a Mac to switch between applications/windows within a Citrix Desktop Session:
  1. Hit the following keys: 'Option+ Tab'.
Refer Doc : https://docs.citrix.com/en-us/citrix-workspace-app-for-mac/configure.html

Citrix Workstation Mac

On Linux there are no required settings that need to be changed to allow this behavior.
If the expected behavior of switching between applications/windows within a Citrix Desktop Session is not occurring, please follow these steps:

  1. Open terminal and navigate to the following location:
    • /etc/icaclient/config/All_Regions.ini
  2. Edit the .ini file with your preferred editor
    • ex. nano All_Regions.ini
  3. Find the following line within the file and update it to 'Remote' after the equal sign:
    • TransparentKeyPassthrough =Remote
  4. Exit Citrix Workspace App or Citrix Receiver and launch it again
Note : Changes made to the above file will be applied to all the connections. On ChromeOS there are two ways of switching between applications/windows within a Citrix Desktop Session, see below:
  1. Go into full screen mode on your Citrix Desktop Session:
    • Proceed to switch between applications/windows using 'Alt+Tab'
  2. Within a windowed session try the following key combination to:
    • Proceed to switch between applications/windows using 'Alt+PageUp'

Problem Cause

Hotkey combination not configured to passthrough from the client workstation to the active Citrix session window.

Additional Resources

Understanding Keyboard Input To Virtual Desktops
By default, when you use a virtual desktop all key presses are directed to it (not the local computer) with the following exceptions:

  • Windows logo key+L is directed to the local computer.
  • CTRL+ALT+DELETE is directed to the local computer except in some cases if you use the Citrix Desktop Lock.
  • Key presses that activate StickyKeys, FilterKeys, and ToggleKeys (Microsoft accessibility features) are normally directed to the local computer.
  • As an accessibility feature of the Desktop Viewer, pressing CTRL+ALT+BREAK displays the Desktop Viewer toolbar buttons in a pop-up window.
  • Windows key combinations (for example, CTRL+ESC and ALT+TAB) are directed according to the settings that your help desk has selected.

Note: By default, if the Desktop Viewer is maximized, ALT+TAB switches focus between windows inside the session. If the Desktop Viewer is displayed in a window, ALT+TAB switches focus between windows outside the session.
Hotkey sequences are key combinations designed by Citrix. For example, the CTRL+F1 sequence reproduces CTRL+ALT+DELETE, and SHIFT+F2 switches applications between full-screen and windowed mode. You can use hotkey sequences with virtual desktops in many, but not all, setups. For example, they work with your hosted applications.

Disclaimer

Caution! Using Registry Editor incorrectly can cause serious problems that might require you to reinstall your operating system. Citrix cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk. Be sure to back up the registry before you edit it.

Registry Based Method

Complete the following procedure to perform a registry-based scan for the MAC address of an internet user to authenticate them against predefined combinations of MAC addresses and IP addresses:
Note: The following procedure contains a sample configuration with registry scan to search the MAC address or an equivalent entry in the registry of the computer.

  1. Search the MAC address in the registry of the computer.The exact match of the MAC address might not be easy to search. However, you can search for an equivalent entry for the MAC address. To search, run the following command on from the command prompt:
    net config rdr
    The following is the sample output of the command:

    The command completed successfully.

    Caution! Refer to the Disclaimer at the end of this article before using Registry Editor.

  2. Run the following command from the command prompt to start the Registry Editor utility:
    regedt32
    Note
    : Do not use the regedit command to start the Registry Editor utility. You cannot make the appropriate search if you run the regedit command.

  3. Search the key identified in the Step 1, such as A38A41F5-783E-4AED-9035-A2798922CE33, in the registry of the computer.The search for the sample entry displays that the key exists at the following location in the registry:

    The following screen shot displays the location of the key in the Registry Editor Window:

    In addition, the search shows that the sub key for this entry is NetCfgInstanceId. To locate the actual network interface card (NIC), ensure that you check all the options available under the entry. In the preceding screen shot, the Status Bar of the Registry Editor Window displays the complete path of the sub key.

  4. Run the following command from the command line interface of the NetScaler appliance to add the path that is identified in the preceding steps of the procedure:
    add aaa preauthenticationpolicy scan_epa q/CLIENT.REG(HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlClass
    {4D36E972-E325-11CE-BFC1-08002BE10318}
    0011_NetCfgInstanceId).VALUE '
    { A38A41F5-783E-4AED-9035-A2798922CE33}
    ' && REQ.IP.SOURCEIP 10.103.0.42/ EPA

    In this command, scan_epa is the name of the policy and EPA is the name of the action.

  5. Run the following command from the NetScaler CLI to enable pre-authentication checks:
    set aaa preauthenticationparameter -preauthenticationaction ALLOW -rule ns_true

    Note: Use this procedure to authenticate a small group of users. However, it might not be practical to add each of the large number of Secure Access (SSL VPN) users.

Citrix workspace mac big sur

Non-Registry Based Method

The following is the preauthentication policy for MAC address and domain check:
EPA MAC Check CLIENT.SYSTEM('MAC_ADDR_anyof_XXXXXXXXXXXX[COMMENT: MAC Address]') EXISTS – no colons or spaces or dashes in the MAC address.

Citrix Workstation For Mac

To enable preauthentication policy for MAC address, run the following command from CLI:
add aaa preauthenticationpolicy <policy name> 'CLIENT.SYSTEM('MAC_ADDR_anyof_<MAC address>[COMMENT: MAC Address]') EXISTS' <Action Name>