Citrix Workspace Web App

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downloadWhy can't I download this file?Citrix Workspace Web Apps
  • Citrix Workspace App Vs Web
  • Citrix Workspace App Web Browser
  • Citrix Workspace app can be installed by both a user and an administrator. Administrator privileges are required only when using pass-through authentication and Citrix Ready workspace hub with Citrix Workspace app for Windows. The following table describes the differences when Citrix Workspace app is installed as an administrator or a user. Citrix Workspace app provides access from your desktop, Start menu, Citrix Workspace user interface, or web browsers. You can use Citrix Workspace app on PCs, tablets, and thin clients. By using Citrix StoreFront with Citrix Workspace app, your organization can provide self-service access to applications and desktops. Citrix Workspace app is a single point of entry to all workspace services for users. Users get seamless and secure access to all the apps they need to stay productive, including features such as embedded browsing and single sign-on. In order to do this, you must first grant Citrix access to the devices. Start by getting logged into Citrix. For information on how to do this, review the following article: Remote Access to CRSI Network from a Windows PC (Citrix Workspace). Once connected click the menu button at the top center of the screen to pull down all of your options. The Citrix Workspace app allows for secure, unified access to all of your SaaS apps, web apps, virtual apps, files, and desktops. If your company uses Citrix, simply login with your company credentials to access all of the resources you need to be productive from anywhere.

    Applicable Products

    • Citrix Workspace App

    Symptoms or Error

    This article is intended for Citrix administrators and technical teams only.Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information
    Citrix Workspace app 2006 for Windows was released on June 3rd 2020. However, post release it was discovered that this version of the application did not detect the native workspace app when you login to Workspace for Web in some scenarios.

    Solution

    Citrix is committed to delivering quality releases to customers. With this in view, Citrix Workspace app 2006 for Windows has been re-released on June 5th, 2020 with a fix to the aforementioned issue.
    Citrix Workspace app 2006.1 for Windows replaces Citrix Workspace app 2006 for Windows.
    Citrix recommends that you update to Citrix Workspace app 2006.1 for Windows.The latest version of Citrix Workspace app for Windows can be downloaded here.

    Problem Cause

    Workspace for Web was not able to detect Citrix Workspace App for Windows 2006.

    downloadWhy can't I download this file?Note:
    You can hide all or part of the Advanced Preferences sheet available from the Citrix Workspace app icon in the notification area. For more information, see Hiding the Advanced Preferences sheet.
    1. Right-click Citrix Receiver for Windows from the notification area.
    2. Select Advanced Preferences and click DPI settings. The DPI settings dialog appears.
    3. Change the settings as required. By default, the option Let the operating system scale the resolution is selected.
    4. Click Save.
    5. Restart the Citrix Receiver for Windows session for the changes to take effect.

    Use cases

    There are three possible settings for DPI Scaling in the receiver, Scaled, Unscaled and Operating system Scaling. The use cases for the different settings are as follows:
    Use case: Operating System Scaling (also known as DPI scaling)
    OS scaling is the default and is identical in behavior to previous receiver versions. This corresponds to the UI setting “Let the operating system scale the resolution”, or the High DPI policy set to disabled. This lets Windows handle all DPI scaling. The resolution on the VDA will be scaled and based on the DPI, resulting in a smaller resolution than the client device. This works well for single monitor sessions, and is efficient when connecting to XenApp 6.5 hosts, or supported XenApp/XenDesktop VDAs configured for Legacy Graphics.
    This method does not support Mixed DPI; all monitors must have the same DPI or the session will not work. Scaling can cause blurriness in the images, particularly in the case of text. This setting is recommended for users on Windows 7 endpoints if DPI matching is not possible, or those connecting to Legacy VDAs. It can also be used on Windows 10 if there is no Mixed DPI.
    Enhancements to the Operating System scaling since Receiver for Windows 4.10
    Citrix Workspace app (CWA) for Windows version 1808
    CWA for Windows version 1808 provides improvements in graphics quality for sessions using legacy graphics mode (GDI graphics mode), when DPI Scaling is enabled on the client.
    Note: The Legacy graphics mode HDX policy can be used for any currently supported Server OS VDA version that supports Windows Server 2008 R2.
    The feature enhancement leverages DirectX 11-based scaling on the client where CWA for Windows version 1808 is installed. Because of this, this feature enhancement is not available for Windows 7 client endpoints; as Windows 7 does not support DirectX 11.

    Citrix Workspace Web Apps


    Graphics quality improvements will also be seen in double-hop scenarios. Refer to the list below for use cases that support this feature enhancement:Citrix
    Single-hop
    Client endpoint OS: Supported versions of Windows 10 with CWA for Windows installed and DPI Scaling enabled.
    VDA OS: Windows Server 2008 R2.

    Citrix Workspace App Vs Web


    Double-hop
    Client endpoint OS: Supported versions of Windows 10 with CWA for Windows installed and DPI Scaling enabled.
    1st hop VDA OS: Citrix support versions of Windows 10 with CWA for Windows installed and DPI Scaling enabled.
    2nd hop VDA OS: Windows Server 2008 R2.
    Notes:
    DPI scaling functionality is supported with HDX Windows media redirection, Flash redirection and Browser content redirection features with XenApp and XenDesktop 7.16 (and higher versions).Citrix workspace app web.exe download
    Use case: Scaled (also known as client scaling)
    The Scaled setting will scale the resolution on the VDA similarly to OS Scaling, however this setting will support mixed DPI scenarios. This corresponds to the UI setting “Yes”, or the High DPI policy set to enabled and the option for “Scale the session for high resolution” set to “Yes”. This setting works well for mixed DPI scenarios when connecting to supported XenApp & XenDesktop and Citrix Virtual Apps & Desktops VDAs. This is the only way to scale Seamless sessions with mixed DPI.
    Considerations when using Scaled configuration:
    • Scaling can cause blurriness in the images, particularly in the case of text.
    • There can be poor performance when connecting to Legacy VDAs (XenApp 6.5, or supported VDAs configured for Legacy Graphics).
    • Local App Access, RTOP, and other plugins that use the window positioning API do not work with Scaling.
    • Seamless apps will “jump” between monitors in this mode to maintain correct scaling, this is by design.
    ExplorerWeb
    This setting is recommended for users on Windows 10 endpoints connecting to currently supported VDAs. It supports mixed DPI without any additional impact on server resources.
    Use case: Unscaled (includes DPI matching feature)
    Citrix workspace web appThis corresponds to the UI setting “No”, or the High DPI policy set to enabled and the option for “Scale the session for high resolution” set to “No”.
    This setting should not cause any blurriness due to scaling because the full-unscaled resolution of all monitors is sent to the session.
    Enabling the unscaled setting will create sessions with higher resolution (as compared to scaled sessions), which can impact server performance and scalability, as well as increased bandwidth usage over the HDX connection. For this reason, customers will need to decide whether configuring for unscaled or scaled is more suited to their needs.
    This setting is recommended for desktop sessions requiring the best image quality, where the additional server resource usage is acceptable.

    Citrix Workspace App Web Browser


    Unscaled with DPI matching
    The desktop session will launch with a DPI value that matches the DPI value of the endpoint monitor on which the session displays. This will result in text, icon and other object sizes in the desktop session matching that of the endpoint’s monitor.
    It is also possible for users to change the endpoint monitor’s DPI value mid-session, which will correspondingly change the desktop session’s DPI value to match. Doing so will also change the desktop session’s display resolution.
    Requirements:
    • Endpoint: Windows 7 or Windows 10 with minimum Citrix Workspace app for Windows 1811 installed.
    • VDA: Windows 10 with minimum VDA version 1811 installed.

    Limitations:
    • The DPI matching feature is only supported for desktop sessions; seamless sessions are not supported.

    Unscaled without DPI matching
    When DPI matching is not possible, the unscaled setting will still mean the full resolution is sent but without DPI matching. This can result in small text and icons in apps and desktop sessions.
    The DPI can still be set within the VDA after session launch, resulting in the desired text and icon sizes, though this is not possible on RDS desktops, or seamless applications.
    Requirements:
    • Endpoint: Windows 7 or Windows 10 with minimum Receiver for Windows 4.10 installed (4.11 recommended to resolve some display issues).
    • VDA: Currently supported VDA versions on supported Windows Server OS and Desktop OS versions.

    Limitations:
    • Even with one of the High DPI settings enabled, a slight blur has been observed in the desktop viewer UI.
    • In a session, when you change the DPI settings and relaunch it, the size of the session window might not be appropriate. As a workaround, resize the session window.

    Additional Resources