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Today I would like to describe you an interesting problem I had during my last receiver deployments. The start of the installation always failed with the message:
- Citrix provides sample scripts that can be downloaded from one of the Workspace app or Receiver download pages (Workspace app version 2103.1 (Current Release), or Workspace app version 1912 CU3 (aka ) (LTSR), Receiver version 4.9.9002 (LTSR) by expanding Downloads for Admins (Deployment Tools).
- Citrix Workspace app for Windows is easy-to-install software that provides access to your applications and desktops using Citrix Virtual Apps and Desktops from a remote client device. Citrix Workspace app provides access from your desktop, Start menu, Citrix Workspace user interface, or web browsers.
Citrix Workspace App Sccm
The configuration manager cannot be initialized.
After removing all old Receiver Installations the error still occurred. I cleaned up the registry and file system and removed everything which contained Citrix – but still the same error.
The next step was to use the Citrix Receiver Clean-Up Utility (CTX137494) – normally this tool removes everything related to old Receiver or Online Plugin Versions. But this time this didn’t fix the problem – after using the tool the same error was displayed like before. Time for a more intensive debug and check with procmon which files and registry keys are accessed during the setup start. And there it was – the setup tried to access the following registry key:
I removed the complete registry key and tried again to install the receiver – this time the setup started without any error messages and I was able to install the receiver.
Citrix Workspace Update Sccm
A list containing the majority of Citrix related System Center Configuration Manager support articles collated to make this page a one stop place for you to search for and find information regarding any issues you have with the product and its related dependencies.
The page is updated daily with new support articles and information. Articles will change from time and if information here is outdated or incorrect please let me know using the comments. Links may also expire or change so if you find broken links, please again let me know. For each issue, known product versions affected are recorded however that does not mean product versions that aren’t listed are not affected.
There is a search box that you can use if looking for a specific fault. For example if you have an error code or error message, use that to perform a search. You can also use your browsers search feature which will perform a search against the whole page based on the words you enter.
System Center Configuration Manager:
Citrix Workspace App Silent Install
|wdt_ID||Brief Description of Issue||Brief Description of Fix||Applicable Product Versions Affected (if known)||Link to supplemental Support Article(s)|
|1||You are unable to integrate Citrix Connector 3.1 with SCCM 2012 R2 and receive error message 'Unable to connect to the SMS provider on port 5985'. SCCM logs show 'The Kerberos client received a KRB_AP_ERR_MODIFIED' error.||Wrong/Corrupt SPN for the SCCM server in Active Directory which needs updating.||https://support.citrix.com/article/CTX223898|