Citrix Workspace Ios

Posted on  by admin
downloadWhy can't I download this file?

Applicable Products

  • Receiver


This article is intended for Citrix administrators and technical teams only.
Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information.
There are many differences when it comes to configuring the Citrix receiver for Windows and the Citrix receiver for iOS devices specifically the iPad/iPhone versions.
This article is going to go over the more common and new features/options the Citrix receiver for iOS has available along with screenshots, a brief description, and where they are located. Ipad
NOTE: This article applies to Citrix iOS versions 5.9 and above.
Features we will be going over are:
  • Display Options
  • Keyboard Options
  • Advanced
External display - allows you to use an external display/monitor with your iOS device.Citrix workspace download ipad
First you want to connect your external display in one of the following ways:
  • AirPlay
  • Lighting to VGA adapter
  • Lighting Digital AV Adapter (this has NOT been tested but should work)

Now you are ready to enable the option in Citrix receiver. (This option is Disabled by default)
Settings > Display Options > External Display

Once the option has been enabled you should now be able to see what is on the iOS's devices screen on your external display.Microphone
If you wish to then use your iOS device strictly as a keyboard or a touchpad for maneuvering around your external display you simply need to enable Presentation Mode under External display (This option is Disabled by default)
Settings > Display Options > Presentation Mode
NOTE: The Presentation mode option only becomes available when External Display is enabled.
External display is not recommended on anything lower than an iPad-Air or iPhone 5c due to the amount of processing power required by the device.
Auto-Fit Screen - The Auto-fit Screen setting crops the session screen to the display size of iPhone. On iPad, Auto-fit Low/Medium/High will adjust the resolutions as 768x1024/1152x1536/1536x2048 and make applications and desktops fit the screen.
Settings > Display Options > Auto-fit Screen (on iPhone)
Settings > Display Options > Auto-fit Low/Medium/High (on iPad)

Extended Keyboard - is the ability to use all windows key combinations in your Citrix session that the iOS virtual keyboard does not provide for example the key combination Shift + F2 which is commonly used to break out of seamless windows and requires the use of the Windows function keys F1, F2, F3, etc…
Each individual keyboard combination can be enabled or disabled through the extended keyboard option. (Most of these combinations are Disabled by default)
Settings > Keyboard Options > Extended Keys

Use Custom Keyboards - this option is available for users who would like to use a full physical keyboard rather than the virtual keyboard of the iOS device and is typically connected with the devices Bluetooth pairing option. (This option is Disabled by default)
Settings > Keyboard Options > Use Custom Keyboards

NOTE: This feature when enabled since it is an external device as noted by the above pop-up message is less secure than using the iOS devices virtual keypad so please keep that in mind.
Audio - If your organization enables audio for mobile devices, listen to audio from meetings, training sessions, and webinars with applications in Receiver by enabling the Audio setting. This setting lets you listen only. Receiver for iOS does not offer bi-directional audio.
Setting > Audio
Session Sharing - is the ability for a single user session to host multiple applications. This option is always set to enabled as it usually provides a better user experience.
helpful if you needed to disable session sharing just for a specific iOS user and not all users. (This option is Enabled by default)
Settings > Advanced > Session Sharing

Auto-add favorites - The option creates a shortcut for any application that is launched by the user for easy access the next time they launch their Citrix receiver it will be listed as a favorite for receiver so they do not have to browse to find the application again. (This option is Enabled by Default)
Settings > Advanced > Session Sharing > Auto-add favorites
WorkSpace control - allows users to roam from 1 device to another and have their existing session follow them. While the iOS receiver does not support all of the functions of WorkSpace control it does support the following (These options are Disabled

Citrix Workspace Ios Cannot Add Account

by default)
Settings > Advanced > WorkSpace Control

Which has the following 2 options:
  • Reconnect during account logon
  • Reconnect during refresh
Reconnect during account logon - will automatically reconnect the user to their existing session from a different device upon logon.
Reconnect during refresh - Will automatically reconnect a user to an existing session if it exists during a refresh on a different device logged in with the same user account.
Caffeine - allows the iOS device not to go into a sleep mode which the Citrix receiver is in use, so for example if the user is idle for 'X' amount of time the iOS device will not shut the screen off. (This option is Disabled by default)
Settings > Advanced > Caffeine
Smartcard Support
This setting is for in-session smartcard recognition. Receiver for iOS 7.x provides support for SITHS smart cards for in-session connections only.
Settings > Advanced > Enable Smart card
WorkspaceSmartcard Support for authentication - allow users to connect to a Citrix environment using their company's smartcard accompanied by a pin number. This feature while available is only supported by the following products and configurations : (This option is Disabled by default )
NOTE: The option has to be configured during the setup of the account for the iOS device, if not selected you must create the account again to add smartcard support.
  • iOS 7.1 support
  • SHA2 certificate support
  • Support for single FQDN access implementation
Supported readers:
  • Precise Biometrics Tactivo for iPad Mini Firmware version 3.8.0
  • Precise Biometrics Tactivo for iPad (4th generation) and Tactivo for iPad (3rd generation) and iPad 2 Firmware version 3.8.0
  • BaiMobile® 301MP and 301MP-L Smart Card Readers

Supported VDA Smart Card Middleware:
  • ActiveIdentity
Supported smartcards:
  • PIV cards
  • Common Access Card (CAC)

Citrix Workspace Ios 13

Supported configurations:
  • Smartcard authentication to NetScaler Gateway with StoreFront 2.x and XenDesktop 5.6 and later or XenApp 6.5 and later.
Note: Customers using FIPS NetScaler devices should configure their systems to deny SSL renegotiations. For details, see How to configure the -denySSLReneg parameter.
The Citrix X1 mouse - is the only mouse that will allow you to smoothly operate your virtual windows sessions. It supports right click, left click, scrolling , all the typical mouse operations now available in a Citrix session.
Once you have purchased the device and paired it to your iOS device using Bluetooth the next thing you need to do is enable it in Citrix Receiver. (This option is Disabled by default)
Settings > Citrix X1 Mouse

Citrix Workspace Ios App Configuration Mdm

Once enabled start your Citrix session and you will now be able to use the Citrix X1 mouse with your applications even a published desktop.
NOTE: For full details on this product and how to buy 1 refer to the following document.
Citrix X1 Mouse
iOS Receiver Logging - this option is avalible to help Citrix technical support troubleshooting issues with the Citrix iOS receiver when connecting to a XenApp/XenDesktop environment. (this option is Citrix workspace ios app configuration mdmDisabled by default)
NOTE: There is an existing article that goes into detail on how to set this up so I will only be showing the location where it can be enabled if needed.
For full details please review
CTX136380 - How to Enable and Collect Advanced Logs for Receiver for iOS
Settings > Support > Log Options

Citrix Workspace App For Ipad

Installing and configuring the Citrix Receiver app to provide access to BCIT Workspace

  1. Go directly to the Citrix Workspace App in the AppStore or open the AppStore on your iOS device and search for Citrix Workspace.
  2. Install the app.
  3. Launch the app and type in the URL
  4. Select continue.
  5. Sign in using your BCIT ID and password.
  6. (Optional) You can enable Face ID or Touch ID to login if you wish.
  7. After logging in, you will now be taken to your Workspace Apps. The Favorites tab shows your favorite items, and the Apps tab shows your all other applications and desktops.

Citrix Workspace Ios

More information on Workspace