Citrix Workspace Install

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Citrix Workspace Install
  1. Citrix Workspace Installation Failed
  2. Citrix Workspace Latest Version Download
  3. Citrix Workspace Install For Windows 10
Mar 13, 2020
Citrix Workspace Install

Install Citrix Receiver

Browse to the Citrix install website here

Citrix Workspace Installation Instructions (For Remote Users).NOTE: If you are using a Baptist Health computer for this, Citrix should already be installed on that device. If that is the case, please continue on to the “VDA Instructions” section of this document. Administrator – If CitrixWorkspaceApp.exe or CitrixReceiver.exe is installed using an administrator account. Then the Workspace app or Receiver only needs to be installed once. Administrator installations are installed to C: Program Files (x86) Citrix ICA Client.

Choose the link for 'Citrix Workspace app ## for Windows'

Click on 'Download Citrix Workspace app for Windows'

Install Receiver/Workspace using the downloaded file. You can use defaults throughout the installation.

You may be prompted by Windows to allow the app to run select Yes

When the installer begins click Start

Citrix Workspace Installation Failed

Check the box to 'Accept the license agreement' and then select Install

Citrix workspace installing prerequisites

Once done, you’re given two options: Add Account or Finish, choose Finish

Now you can open any browser and navigate to the Citrix site that you use.

Citrix Workspace Latest Version Download

Logging in using the website

** Note: Receiver/Workspace must still be installed to launch the Citrix desktop, even when using web browsers.

Some customers have their own dedicated Citrix websites, below are the main published sites for Citrix access. or if you use multi-factor with Duo. or or if you use multi-factor with Duo.

Login using your normal username and password you use day to day, then click the monitor-screen icon to launch your desktop.


If you’re using it in Internet explorer, it may ask you to Run or Save a file called Launch.ica. Please run this file to launch the Citrix desktop.

If you're using Chrome it may display a drop down to Open Citrix Receiver/Workspace, click on Open

Find answers to your questions in our knowledgebaseon our website

Technical support is available by emailing [email protected] or submit a ticket online

downloadWhy can't I download this file?Citrix Workspace Install For Windows 10
  • Citrix Workspace App
  • Receiver for Windows


This article is intended for Citrix administrators and technical teams only.
Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information.
Citrix Workspace app is the new universal app for all workspace services, that will encompass all Citrix clients and app capabilities over time.

Under certain circumstances, uninstalling older versions of Receiver for Windows may leave some files behind on the computer and in the registry.This article can also be used as reference to completely clean a system after uninstalling a legacy ICA Client or Citrix Online Plug-in version.
Note: If you plan to install a currently supported version of Receiver for Windows on the system (version 4.4 or later) then there is no need to perform these manual steps or run the clean-up utility. As per article CTX136410, Receiver for Windows 4.4 and later no longer require the separate Clean-Up Utility before installing or upgrading over a previously installed version of Receiver for Windows.


Citrix Workspace InstallRun the following tool: CTX137494 - Receiver Clean-Up Utility

After uninstalling Receiver and restarting the system, the following steps guide to remove any unnecessary files manually that might have been left on the client system.

It is important to remember that certain items mentioned in the following section might not exist on your system depending on the Receiver package used for the installation and how the package was deployed, for example per-machine against per-user installation.
More information on this is available in the Receiver and Plug-ins section of the Citrix eDocs for your version.

Following are the steps for cleaning up the file system:

  1. On the system in use, show all hidden system files and folders (Explorer’s Tools > Folder Options menu item).

  2. In the %userprofile%AppData folder

    • Delete the ICAClient folder if it exists.

    • If the Program Neighborhood Agent was present on the system, the following folder might also exist and should be deleted:

    • For more recent Citrix Receiver releases, remove the following folders in AppData if they exist:

      • CitrixReceiver
      • CitrixAuthManager
      • CitrixSelfService
    • On Windows 7, the files and folders mentioned in the preceding must be deleted in both of the following locations:

      • AppDataLocal
      • AppDataRoaming
  3. Repeat everything mentioned in preceding Step 2 for the C:UsersDefault folder as well (C:Documents and SettingsDefault User on Windows XP).

  4. If they exist, ensure the following folders are removed from the directory in which the Receiver was installed. For example, the default install directory is %programfiles%Citrix (%programfiles(x86)%Citrix on 64-bit systems).

    • %programfiles%CitrixICA Client
    • %programfiles%CitrixAuthManager
    • %programfiles%CitrixSelfServicePlugin

Complete the following steps to clean up the system registry:
Caution! Refer to the Disclaimer at the end of this article before using Registry Editor.

  1. Using Registry Editor, navigate to the HKEY_CLASSES_ROOT key and delete the following keys if they exist:

    • Citrix.ICAClient* (delete all instances that exist – such as Citrix.ICAClient.2 or Citrix.ICAClient.2.1)
    • Citrix.ICAClientProp* (delete all instances – such as Citrix.ICAClientProp.2 or Citrix.ICAClientProp.2.1 might exist)
    • ica
    • In the CLSID key, delete any keys whose names begin with 238F
    • InstallerUpgradeCodes9B123F490B54521479D0EDD389BCACC1
    • MimeDatabaseContent Typeapplication/x-ica
    • Wfica
    • WinFrameICA
    • ICA Client
  2. Navigate to HKEY_CURRENT_USER and delete the following in SOFTWARECitrix if they exist:
    • ICA Client
    • PNAgent
    • Dazzle
    • PrinterProperties
    • Receiver
    • XenDesktopDesktopViewer
  3. Navigate to HKEY_LOCAL_MACHINESOFTWARE and delete the following keys if they exist (these keys are located in HKEY_LOCAL_MACHINESOFTWAREWow6432Node on 64-bit systems):

    • CitrixAuthManager
    • CitrixCitrixCAB
    • CitrixDazzle
    • CitrixICA Client
    • CitrixReceiverInside
    • CitrixPNAgent
    • CitrixPluginPackagesXenAppSuite
    • CitrixXenDesktopDesktopViewer
    • In CitrixInstall, delete the following keys if they exist:
      • {94F321B9-45B0-4125-970D-DE3D98CBCA1C}
      • ICA Client
      • PNAgent
      • DesktopViewer
      • ReceiverInsideForOnline
      • MUI
    • Depending on the Receiver package installed, delete one of the following keys in MicrosoftWindowsCurrentVersionUninstall if they exist:
      • CitrixOnlinePluginFull
      • CitrixOnlinePluginPackWeb
  4. After uninstalling the Receiver software, any custom Receiver-side registry keys that icaclient.adm created remain in the registry as well. If you reinstall Receiver, these policies might be enforced possibly causing unexpected behavior. If you want to remove these customizations as well, delete the following ICA Client keys:

    • HKEY_LOCAL_MACHINESoftwarePoliciesCitrixICA Client
    • HKEY_CURRENT_USERSoftwarePoliciesCitrixICA Client
    • On 64-bit systems, ensure that the HKEY_LOCAL_MACHINESoftwareWow6432NodePoliciesCitrixICA Client key does not exist either.
  5. For each user’s registry hive in HKEY_USERS, delete the following keys in SOFTWARECitrix if they exist (example HKEY_USERSS-1-5-18SoftwareCitrix):

    • ICA Client
    • Dazzle
    • Receiver
    • PrinterProperties
    • PNAgent
    • Program Neighborhood Agent
  6. Repeat everything in Step 5 in the key: HKEY_USERS.DEFAULTSoftwareCitrix

Additional Resources

Citrix recommends you to restart the system after editing the registry.

The number of items, their locations and names mentioned in this article might change in subsequent releases of the Receiver for Windows.

CTX121917 - How to Remove Legacy ICA Clients for Windows Using MSI or EXE Command-line Parameters

Refer Receiver and Plug-ins section of the Citrix eDocs.


Caution! Using Registry Editor incorrectly can cause serious problems that might require you to reinstall your operating system. Citrix cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk. Be sure to back up the registry before you edit it.