Citrix Workspace Html5

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A list containing the majority of Citrix Workspace app for HTML5 (formerly Receiver for HTML5) support articles collated to make this page a one stop place for you to search for and find information regarding any issues you have with the product and its related dependencies.

In order to do this, you must first grant Citrix access to the devices. Start by getting logged into Citrix. For information on how to do this, review the following article: Remote Access to CRSI Network from a Windows PC (Citrix Workspace). Once connected click the menu button at the top center of the screen to pull down all of your options. Log on to Citrix Workspace app for Windows. Right-click the Citrix Workspace app icon in the notification area and click Advanced Preferences. The Advanced Preferences window appears. Click Shortcuts and Reconnect. Click Reconnect Options. Select the option Enable for Workspace Control Support to reconnect to all of your desktops or apps at any.

Citrix Workspace Homepage

The page is updated daily with new support articles and information. Articles will change from time and if information here is outdated or incorrect please let me know using the comments. Links may also expire or change so if you find broken links, please again let me know. For each issue, known product versions affected are recorded however that does not mean product versions that aren’t listed are not affected.

This article provides detailed steps on how to configure Google Chrome to use the full Citrix Receiver client, rather than the Lite client (HTML5). Under some circumstances, Chrome may revert to using the Lite client and this article will help you to switch to the full client experience. The steps you describe to disable it via configuration.js seem to be for the Citrix Workspace app for Chrome. This issue being discussed applies to the HTML5 reciever. I'm using Firefox at the moment to connect to it, no Chrome involved.

Citrix Workspace App For Html5 1907

There is a search box that you can use if looking for a specific fault. For example if you have an error code or error message, use that to perform a search. You can also use your browsers search feature which will perform a search against the whole page based on the words you enter.

Receiver for HTML5 / Workspace app for HTML5:


wdt_IDBrief Description of IssueBrief Description of FixApplicable Product Versions Affected (if known)Link to supplemental Support Article(s)
1When launching a desktop or application using Firefox v54 or later you receive a black screen on launch.Disable 'webgl' in Firefox or else disable 'webgl' using the 'configuration.js' file found on StoreFront.Firefox 54.https://support.citrix.com/article/CTX225989
2Internet Explorer and Firefox can print to the Citrix PDF Printer fine however Chrome v57 prints a blank document.Upgrade to Receiver for HTML5 2.4.Receiver for HTML5 2.4 and Chrome 57.https://support.citrix.com/article/CTX223510
3Session connections are being dropped without any error.This is a known issue and is caused by the 'Maximum allowed color depth' policy setting. For Windows Server 2008 R2 VDAs set this setting to '16 Bits Per Pixel' and for Windows Server 2012 R2/2016 set this setting to '32 Bits Per Pixel'.https://support.citrix.com/article/CTX225643
4Director shows IPs of 0.0.0.0 for Receiver for HTML5 connections.This is a known issue.https://discussions.citrix.com/topic/378033-director-cant-show-endpoint-ip/
5Some keyboard combinations do not work through Receiver for HTML5.This is a known issue, avoid using these combinations.https://support.citrix.com/article/CTX224158
6You can only start one instance of an application.Use Chrome or Firefox. This is currently a limitation with IE and Safari browsers.Internet Explorer and Safari.https://support.citrix.com/article/CTX223569
7After upgrading to NetScaler 12 and with AppFlow (HDX Insight) enabled, HTML5 sessions fail to launch with error 'General error. To resolve this issue, please report this to your help desk: 250'.Upgrade to Receiver for HTML5 2.5.Citrix Receiver for HTML5 2.3.
8Special keys like Shift, Alt and Tab do not work when using RDP via Reciever for HTML5, resulting in issues typing symbols such as & which required SHIFT.This isn't an issue with Citrix as such, and there are two workarounds currently available which are explained in the CTX article.https://support.citrix.com/article/CTX229942
9The 'Change Citrix Receiver' item in Receiver for HTML5 on Firefox and Internet Explorer is missing.Some browsers cannot detect the Citrix Receiver plugin or the plugin is corrupted. Follow steps listed in the CTX article to edit the 'ctxs.cor_min.js' file on StoreFront.https://support.citrix.com/article/CTX233144
10Temporary CALs are assigned when clients connect via Receiver for HTML5.This is normal behaviour. When a session is started from Receiver for HTML5, a temporary CAL is randomly auto-generated which will look like 'HTML-xxxx-xxxx'. This will not affect the number of Device CALs used.https://support.citrix.com/article/CTX237002

This document will outline the process of opening up a virtual application through Citrix.

1. Make sure you have the Citrix Workspace App for Windows, or Citrix Workspace App for Mac installed on your computer. Alternatively you can use the Citrix Workspace App for HTML5. Citrix Workspace Html5Below are guides outlining how to install or enable them.
2. Next you will need to log into the FVTC Citrix website. If you are not sure how to log into the FVTC Citrix website. Please use the link below:
3. Once you have the Workspace App installed/enabled and you are logged into the FVTC Citrix Website. You will see the following screen.
4. On the top bar of the Citrix website, click the 'APPS' button.

5. Now find the application you wish to launch, and click the icon. (For this document I will choose the 'Word 2019' application)

6. After you click the icon, the application will load
  • If you are using the Citrix Workspace App for HTML5, the application will load in a new browser tab
  • If you are using the Citrix Workspace App for Windows/Mac, the workspace application will launch and begin loading the app

Citrix Workspace App For Html5 Microphone


Citrix Workspace App Html5

Keywords:myapps, virtual, app, web, workspace, html5, windows, macSuggest keywordsDoc ID:98668
Owner:Matthew H.Group:Fox Valley Technical College
Created:2020-03-11 11:42 CDTUpdated:2020-03-11 11:49 CDT
Sites:Fox Valley Technical College
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