Citrix Receiver Citrix Workspace App

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downloadConfigurationUtility.zipWhy can't I download this file?Citrix Receiver Vs Workspace
  • Citrix Systems Workspace App
  • Citrix Receiver Vs Citrix Workspace App
    1. The Workspace app offers a feature called App Protection, which can increase privacy from certain kinds of malware. Click Install after making your selection. Enabling the App Protection feature will prevent UND Tech Support from assisting users via screen-sharing with Citrix Workspace-related issues.
    2. Enhancements to the Operating System scaling since Receiver for Windows 4.10 Citrix Workspace app (CWA) for Windows version 1808 CWA for Windows version 1808 provides improvements in graphics quality for sessions using legacy graphics mode (GDI graphics mode).

    Citrix Workspace app is a new client from Citrix that works similar to Citrix Receiver and is fully backward-compatible with your organization’s Citrix infrastructure. Citrix Workspace app provides the full capabilities of Citrix Receiver, as well as new capabilities based on your organization’s Citrix deployment. The new Citrix Workspace app (formerly known as Citrix Receiver) provides a great user experience - a secure, contextual, and unified workspace - on any device. It gives you instant access to all your SaaS and web apps, your mobile and virtual apps, files, and desktops from an easy-to-use, all-in-one interface powered by Citrix Workspace services.

    Background

    The Configuration Utility is a UI-based configuration web page that helps administrators customize Citrix Workspace app for Chrome and HTML5 for their enterprise. It is also compatible with Citrix Receiver for Chrome and HTML5.

    How to use Configuration Utility

    Steps to Create a Configuration:

    1. Click Create New.

    2. Select the appropriate Citrix Workspace app from the following options:

    • Citrix Workspace app for Chrome
    • Citrix Workspace app for HTML5 (If you need configuration for Citrix Receiver, choose the corresponding Citrix Workspace app)

    Note: If you select Citrix Workspace app for Chrome, select one of the configuration options:

    • configuration.js
    • web.config
    • default.ica
    • Google Policy

    3. Click Continue to configure or click Cancel to go back to the home page.

    4. On the Configuration Utility Tool Citrix Workspace app for <Chrome/HTML5>: <config file> page, select the desired feature and choose the appropriate values.

    5. Click Download to download the configuration file.

    Steps to Edit a Configuration:

    1. Click Upload existing file.

    2. Select the appropriate Citrix Workspace app from the following options:

    • Citrix Workspace app for Chrome
    • Citrix Workspace app for HTML5

    (If you need configuration for Citrix Receiver, choose the corresponding Citrix Workspace app)

    Note: If you select Citrix Workspace app for Chrome, select one of the configuration options:

    • configuration.js
    • Google Policy

    3. Click Browse and navigate to the location of the configuration file to select and upload the file.

    4. Click Continue to configure or click Cancel to go back to the home page.

    5. On the Configuration Utility Tool Citrix Workspace app for for <Chrome/HTML5>: <config file> page, select the desired feature and choose the appropriate values.

    6. Click Download to download the configuration file.

    Specific to Citrix Workspace app for Chrome

    1) Google Admin policy

    When you upload a policy file, the tool reads the file and lets you modify the configuration settings it specifies. To add a configuration to your file, use the ‘Create new’ option.

    2) Web.config in StoreFront

    The web.config file is typically located at C:inetpubwwwrootCitrix<storenameWeb> where storename is the name specified for the store when it was created. Locate chromeAppPreferences and update its value with the custom configuration as a JSON string that is generated by the tool.

    Example:

    chromeAppPreferences = '{'ui': {'toolbar': {'menubar': false}}}'

    3) Default.ica

    Copy and paste the generated code as the last line in the default.ica file.

    Typically, for the Web Interface, the default.ica file is located at C:inetpubwwwrootCitrix<sitename>App_Datadefault.ica where sitename is the name specified for the site when it was created.

    Sample code generated by the tool:

    chromeAppPreferences = {'ui': {'toolbar': {'menubar': false}}}

    Note: Although the tool can be opened on any web browser, it works best on Google Chrome.

    Disclaimer

    These software applications are provided to you as is with no representations, warranties or conditions of any kind. You may use and distribute it at your own risk. CITRIX DISCLAIMS ALL WARRANTIES WHATSOEVER, EXPRESS, IMPLIED, WRITTEN, ORAL OR STATUTORY, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NONINFRINGEMENT. Without limiting the generality of the foregoing, you acknowledge and agree that (a) the software application may exhibit errors, design flaws or other problems, possibly resulting in loss of data or damage to property; (b) it may not be possible to make the software application fully functional; and (c) Citrix may, without notice or liability to you, cease to make available the current version and/or any future versions of the software application. In no event should the code be used to support of ultra-hazardous activities, including but not limited to life support or blasting activities. NEITHER CITRIX NOR ITS AFFILIATES OR AGENTS WILL BE LIABLE, UNDER BREACH OF CONTRACT OR ANY OTHER THEORY OF LIABILITY, FOR ANY DAMAGES WHATSOEVER ARISING FROM USE OF THE SOFTWARE APPLICATION, INCLUDING WITHOUT LIMITATION DIRECT, SPECIAL, INCIDENTAL, PUNITIVE, CONSEQUENTIAL OR OTHER DAMAGES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. You agree to indemnify and defend Citrix against any and all claims arising from your use, modification or distribution of the code.

    downloadWhy can't I download this file?Note:
    You can hide all or part of the Advanced Preferences sheet available from the Citrix Workspace app icon in the notification area. For more information, see Hiding the Advanced Preferences sheet.
    1. Right-click Citrix Receiver for Windows from the notification area.
    2. Select Advanced Preferences and click DPI settings. The DPI settings dialog appears.
    3. Change the settings as required. By default, the option Let the operating system scale the resolution is selected.
    4. Click Save.
    5. Restart the Citrix Receiver for Windows session for the changes to take effect.

    Use cases

    There are three possible settings for DPI Scaling in the receiver, Scaled, Unscaled and Operating system Scaling. The use cases for the different settings are as follows:
    Use case: Operating System Scaling (also known as DPI scaling)
    OS scaling is the default and is identical in behavior to previous receiver versions. This corresponds to the UI setting “Let the operating system scale the resolution”, or the High DPI policy set to disabled. This lets Windows handle all DPI scaling. The resolution on the VDA will be scaled and based on the DPI, resulting in a smaller resolution than the client device. This works well for single monitor sessions, and is efficient when connecting to XenApp 6.5 hosts, or supported XenApp/XenDesktop VDAs configured for Legacy Graphics.
    This method does not support Mixed DPI; all monitors must have the same DPI or the session will not work. Scaling can cause blurriness in the images, particularly in the case of text. This setting is recommended for users on Windows 7 endpoints if DPI matching is not possible, or those connecting to Legacy VDAs. It can also be used on Windows 10 if there is no Mixed DPI.
    Enhancements to the Operating System scaling since Receiver for Windows 4.10
    Citrix Workspace app (CWA) for Windows version 1808
    CWA for Windows version 1808 provides improvements in graphics quality for sessions using legacy graphics mode (GDI graphics mode), when DPI Scaling is enabled on the client.
    Note: The Legacy graphics mode HDX policy can be used for any currently supported Server OS VDA version that supports Windows Server 2008 R2.
    The feature enhancement leverages DirectX 11-based scaling on the client where CWA for Windows version 1808 is installed. Because of this, this feature enhancement is not available for Windows 7 client endpoints; as Windows 7 does not support DirectX 11.
    Graphics quality improvements will also be seen in double-hop scenarios. Refer to the list below for use cases that support this feature enhancement:
    Single-hop
    Client endpoint OS: Supported versions of Windows 10 with CWA for Windows installed and DPI Scaling enabled.
    VDA OS: Windows Server 2008 R2.
    ReceiverDouble-hop
    Client endpoint OS: Supported versions of Windows 10 with CWA for Windows installed and DPI Scaling enabled.
    1st hop VDA OS: Citrix support versions of Windows 10 with CWA for Windows installed and DPI Scaling enabled.
    2nd hop VDA OS: Windows Server 2008 R2.
    Notes:
    DPI scaling functionality is supported with HDX Windows media redirection, Flash redirection and Browser content redirection features with XenApp and XenDesktop 7.16 (and higher versions).
    Use case: Scaled (also known as client scaling)
    The Scaled setting will scale the resolution on the VDA similarly to OS Scaling, however this setting will support mixed DPI scenarios. This corresponds to the UI setting “Yes”, or the High DPI policy set to enabled and the option for “Scale the session for high resolution” set to “Yes”. This setting works well for mixed DPI scenarios when connecting to supported XenApp & XenDesktop and Citrix Virtual Apps & Desktops VDAs. This is the only way to scale Seamless sessions with mixed DPI.
    Considerations when using Scaled configuration:
    • Scaling can cause blurriness in the images, particularly in the case of text.
    • There can be poor performance when connecting to Legacy VDAs (XenApp 6.5, or supported VDAs configured for Legacy Graphics).
    • Local App Access, RTOP, and other plugins that use the window positioning API do not work with Scaling.
    • Seamless apps will “jump” between monitors in this mode to maintain correct scaling, this is by design.

    This setting is recommended for users on Windows 10 endpoints connecting to currently supported VDAs. It supports mixed DPI without any additional impact on server resources.
    Use case: Unscaled (includes DPI matching feature)
    This corresponds to the UI setting “No”, or the High DPI policy set to enabled and the option for “Scale the session for high resolution” set to “No”.
    This setting should not cause any blurriness due to scaling because the full-unscaled resolution of all monitors is sent to the session.
    Enabling the unscaled setting will create sessions with higher resolution (as compared to scaled sessions), which can impact server performance and scalability, as well as increased bandwidth usage over the HDX connection. For this reason, customers will need to decide whether configuring for unscaled or scaled is more suited to their needs.
    This setting is recommended for desktop sessions requiring the best image quality, where the additional server resource usage is acceptable.

    Citrix Receiver Vs Workspace

    Unscaled with DPI matching
    The desktop session will launch with a DPI value that matches the DPI value of the endpoint monitor on which the session displays. This will result in text, icon and other object sizes in the desktop session matching that of the endpoint’s monitor.
    It is also possible for users to change the endpoint monitor’s DPI value mid-session, which will correspondingly change the desktop session’s DPI value to match. Doing so will also change the desktop session’s display resolution.
    Requirements:
    • Endpoint: Windows 7 or Windows 10 with minimum Citrix Workspace app for Windows 1811 installed.
    • VDA: Windows 10 with minimum VDA version 1811 installed.

    Limitations:
    • The DPI matching feature is only supported for desktop sessions; seamless sessions are not supported.

    Unscaled without DPI matching
    When DPI matching is not possible, the unscaled setting will still mean the full resolution is sent but without DPI matching. This can result in small text and icons in apps and desktop sessions.
    The DPI can still be set within the VDA after session launch, resulting in the desired text and icon sizes, though this is not possible on RDS desktops, or seamless applications.
    Requirements:
    • Endpoint: Windows 7 or Windows 10 with minimum Receiver for Windows 4.10 installed (4.11 recommended to resolve some display issues).
    • VDA: Currently supported VDA versions on supported Windows Server OS and Desktop OS versions.

    Citrix Systems Workspace App


    Citrix Receiver Vs Citrix Workspace App

    Limitations:
    • Even with one of the High DPI settings enabled, a slight blur has been observed in the desktop viewer UI.
    • In a session, when you change the DPI settings and relaunch it, the size of the session window might not be appropriate. As a workaround, resize the session window.

    Additional Resources