Citrix Mobile App

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downloadWhy can't I download this file?Citrix Mobile App Install

Applicable Products

  • Receiver

2 days ago  I have seen that T-Mobile Home Internet and Citrix workspace app does not play well together. Latency is on the higher side on the Home internet and Citrix freezes. This has been a real pain while working from home. I hope the upgraded 5G home internet device resolves this issue. ‎Citrix Secure Hub provides direct access to your workspace for all mobile, web, virtual Windows and SaaS apps. It provides single sign-on capabilities and the enforcement of device and app-level security policies. Access all apps from a single interface Access to corporate resources Offline a.

Objective

Citrix Mobile App

This article is intended for Citrix administrators and technical teams only.
Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information.
This article describes how to install Citrix Workspace app (formerly Citrix Receiver) on Android Phones and Tablets.

Background

With Citrix Workspace app for the Android phones and tablets, you can access any Citrix Virtual Apps (formerly XenApp) hosted applications. You can view, review, edit, and interact with full-featured Windows applications, documents, and data like you would if you were using your PC.

Instructions

Complete the following procedure to install Citrix Workspace App on Android phones and tablets:

  1. (Navigate) to Android Market Application and (Click) Android Market.

  2. (Search) for Citrix Workspace app. via Search tool bar,
  3. ​(Click) Install.
  4. (Click) Accept & download to install Citrix Workspace app
  5. The Citrix Workspace app application is installed and ready to use.

Additional Resources

CTX125533 - Troubleshooting Citrix Workspace app for Mobile Devices

downloadWhy can't I download this file?
This article is intended for Citrix administrators and technical teams only.
Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information.
- iOS throws 'No apps available at this time'after login attempt
- Android throws Error code 451 after login attempt

Solution

Citrix
Configure a Supported Authentication method for the Workspace App:
https://docs.citrix.com/en-us/citrix-workspace-app-for-ios/system-requirements.html
https://docs.citrix.com/en-us/citrix-workspace-app-for-android/authenticate.html
Verify supportability of authentication method and feature: https://www.citrix.com/content/dam/citrix/en_us/documents/data-sheet/citrix-workspace-app-feature-matrix.pdf

Problem Cause

Citrix Mobile App Install

Some authentication profiles use advanced authentication methods that are not supported by Workspace App. Workspace App supports the most basic methods such as Domain only, Token only, Domain + Token and Client Certificate. (See documents on the solution section).