Because Apple makes the hardware, the operating systems, and many applications, our experts understand how everything works together and can help resolve most issues in a single conversation.
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Enjoy up to 3 years of peace of mind when you buy AppleCare+ for Apple TV.
Every Apple TV comes with a one-year limited warranty and up to 90 days of complimentary technical support.1 AppleCare+ extends your coverage to three years from your AppleCare+ purchase date and adds up to two incidents of accidental damage protection every 12 months, each subject to a service fee of $15, plus applicable tax.1 In addition, you’ll get 24/7 priority access to Apple experts via chat or phone.2
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One stop for support
Because Apple designs Apple TV and tvOS, you get a truly integrated system. And only AppleCare+ provides one-stop service and support from Apple experts, so most issues can be resolved in a single call.
- 24/7 priority access to Apple experts via chat or phone
- Global repair coverage3
- Mail-in repair: Mail in your Apple TV using a prepaid shipping box provided by Apple
- Carry-in repair: Take your Apple TV to an Apple Store or other Apple Authorized Service Provider
- Express Replacement Service
AppleCare+ provides global repair or replacement coverage, both parts and labor, from Apple-authorized technicians around the world.
Service coverage includes the following:
- Your Apple TV
- Included Siri Remote and power cord
- Up to two incidents of accidental damage protection every 12 months, each subject to a service fee of $15, plus applicable tax
Whether you’re sitting in the comfort of your home or office or on the go, you can get direct access to Apple experts for questions on a wide range of topics, including:
- Setting up Apple TV and connecting to your Wi-Fi network and iCloud
- Streaming original shows and movies from Apple TV+
- Using AirPlay to play content from iPhone, iPad, iPod touch, or Mac on your HDTV
How to buy
- Purchase AppleCare+ with your new Apple TV.
- Or buy it within 60 days of your Apple TV purchase:
- At an Apple Store (inspection of Apple TV and proof of purchase are required)
- By calling 800-275-2273 (requires you to provide proof of purchase)
See AppleCare+ Terms and Conditions for complete product details.
Get support now by phone or chat,
set up a repair, and more.
Call Apple Support at 1-800-APLCARE.